Sr Product Operations Manager
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara , we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara 's Product Operations team is looking for a hands-on builder who can help Product and Engineering teams make faster, better decisions with customer and product data.
You will be part of the Product Operations team and will work closely R&D leaders to turn ambiguous questions into rigorous analyses, repeatable workflows, and internal tools used across our Product and Engineering organization. You might investigate why customers struggle with a workflow, combine signals from thousands of support tickets and customer conversations, or build a dashboard that helps hundreds of product managers and engineers understand product adoption and customer pain.
This is an individual-contributor role for someone who has already shown that they can build and ship. You do not need a technical background. However, you do need to be able to use modern AI and development tools to move beyond a prototype: work with data, write and debug code using AI, validate the results, put a useful tool in front of users, and improve it until people trust and rely on it.
This is a remote position open to candidates based in the United States and Canada. Relocation assistance will not be provided for this role.
You should apply if:
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You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
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You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara . We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
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You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
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You want to be with the best: At Samsara , we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
In this role, you will:
- Build and ship internal data and AI products that help Product and Engineering teams understand product usage, customer friction, and the highest-impact opportunities to improve.
- Analyze large volumes of structured and unstructured data—including product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata—to find patterns that would be difficult to see manually.
- Turn one-time analyses into reliable, repeatable tools and workflows with clear data definitions, quality checks, documentation, and feedback loops.
- Translate complex findings into clear, decision-ready recommendations, while preserving the evidence and methodology behind them.
- Own projects end t