Sr Manager, Technical Engineering - Product Engineering

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action. Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and LinkedIn! A highly influential and strategic cross-functional leader, this autonomous position involves coordinating and driving initiatives across various teams and departments (Engineering, Quality Engineering, SRE, Release Management, Product, Architecture, TPMs) to ensure the high-quality delivery of software solutions that align with long-term business objectives. This individual is a visionary with a strong technical aptitude, a deep hands-on software development background, exceptional problem-solving skills, and acts as a critical enabler for a complex system with numerous moving parts, ensuring seamless and efficient operation. This innovative leader not only coaches and mentors their direct reports but also plays a pivotal role in shaping the professional growth and development of engineers across the broader organization. They cultivate a collaborative, engaging, fast-paced, and results-oriented environment, fostering a culture of technical excellence and continuous improvement. This person is deeply engaged with their teams, responsible for evaluating individual and team performance metrics to maximize overall engineering efficiency and impact. They are adept at driving high-level technical discussions, triaging complex issues, conducting in-depth research, and leading root cause analysis for critical incidents. Essential Duties & Responsibilities - Working with Product Engineering teams to deliver functional requirements and ensure features are built to specifications - Hands-On Contribution (~20%): Maintain a significant hands-on contribution, including architecting and reviewing complex code, debugging critical issues, designing and evolving highly scalable APIs, and delivering robust platform services. - May lead, mentor, and develop one to two Technical Engineering Managers (TEMs) and their teams. - Lead, mentor, and inspire a diverse team of software engineers, providing advanced guidance, strategic support, and comprehensive feedback to foster their accelerated professional growth and leadership development. - Build architecture design, ensure the quality of architecture and design of systems, influence product roadmap, introduce new technologies and take ownership and responsibility over new projects. - Cross-Functional Collaboration: Lead and strengthen partnerships with Product, Security, Architecture, and Operations leadership to ensure engineering execution is tightly integrated with strategic business outcomes. - Continuous Improvement: Proactively identify and address organizational bottlenecks, strategically reduce technical debt, and drive initiatives to enhance scalability, resilience, and cost-efficiency across the engineering organization. - Delivery & Engineering Excellence: Define