Sr Manager – Customer Identity & Platform Engineering

Senior Manager – Customer Identity & Platform Engineering
Remote, USA
Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
The Job:

As a Senior Manager, Customer Identity & Platform Engineering, you’ll be part of our IT – Customer Engagement team working as a remote employee. We’re looking for an experienced engineering leader to own our Customer Identity & Access Management (CIAM) platform, backend engineering, AWS cloud services, and the shared platform capabilities that support these experiences.
You’ll get to:

- Lead and develop a team of software engineers, cloud engineers, and product owners.

- Define and execute the technology roadmap for Customer Identity & Access Management (CIAM), backend services, and shared platform capabilities.

- Design, build, and operate secure backend services, APIs, and microservices that support websites, mobile applications, customer registration, warranty, service, and other digital products.

- Lead the architecture and operation of cloud-native solutions and shared services running on AWS.

- Build reusable platform capabilities that enable multiple product teams across the organization.

- Establish engineering best practices for DevSecOps, CI/CD, automated testing, observability, reliability, and platform performance.

- Partner with Product Management, Digital Experience, Cybersecurity, Enterprise Architecture, and Data teams to translate business needs into scalable technical solutions.

- Ensure customer identity, backend services, and cloud platforms meet security, privacy, and regulatory requirements.

- Drive platform modernization, improve engineering efficiency, and reduce technical debt.

- Coach and mentor engineers while fostering a collaborative, accountable engineering culture.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

- 10+ years of software engineering, backend development, or platform engineering experience, including experience leading engineering teams.

- Strong expertise in Customer Identity & Access Management (CIAM), OAuth 2.0, OpenID Connect (OIDC), SAML, and modern identity platforms.

- Experience designing and developing cloud-native backend applications, REST APIs, distributed systems, and microservices.

- Strong experience designing and operating solutions on AWS, including compute, networking, storage, databases, messaging, and monitoring services.

- Experience with Kubernetes, containerized applications, and modern cloud architecture.

- Strong understanding of secure software development and privacy regulations such as GDPR and CCPA.

- Experience leading technical initiatives across multiple teams while balancing business priorities with engineering quality.

- A practical, collaborative leadership style with a passion for developing people and delivering reliable technology.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

- Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

- Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:
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Grow: Be part of our globa