Sr. Epic Consultants - Ambulatory, Cadence, MyChart

Hi. We’re Hummingbird. We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary Responsibilities Bring deep Epic expertise to client engagements and turn design decisions into well-built, well-tested solutions. As a Sr. Epic Consultant at Hummingbird, you’ll deliver high-quality, outcomes-oriented work across client engagements, operating with high independence on complex, moderately ambiguous work. Our current focus is specialty-by-specialty Epic optimizations for our health system clients rather than full implementations, so you’ll take design decisions that have already been made and build them out. We’re looking for someone who can step in with minimal ramp-up, configure from documented design decisions, and treat thorough testing as essential to quality delivery, while mentoring peers and being a confident, client-facing presence. This is an evergreen posting covering multiple openings across Epic applications. We are currently hiring for Cadence/MyChart and Cadence/Ambulatory specialties, with particular interest in strength on the Ambulatory side. Please tell us which Epic applications you are certified or experienced in when you apply. What You’ll Do - Lead problem-solving on client engagements using Hummingbird’s methodologies, and help shape new approaches where they don’t yet exist. - Translate documented design decisions into well-built Epic configuration across your application area, stepping in quickly with minimal ramp-up. - Drive thorough testing of your work, validating builds against requirements and treating quality and testing as core to delivery. - Lead structured discovery to assess current-state workflows, surface gaps and constraints, and define realistic target states. - Own delivery of scoped work across one or more engagement workstreams, coordinating tasks, dependencies, and communication. - Serve as a client-facing point of contact, partnering with analysts, operational stakeholders, and executive leaders. - Proactively surface risks, tradeoffs, and dependencies, and lead resolution within the scope of your responsibilities. - Partner with stakeholders to define engagement outcomes and track performance, recommending course corrections as needed. - Mentor peers through feedback, context-sharing, and practical coaching on methods and decision-making in ambiguous situations. - Leverage technology and automation to improve the efficiency, consistency, and effectiveness of day-to-day work. The Details - Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship - Work Location: Remote. You must work from a location within the United States with consistent Internet service - Work Type: Full-time - Travel: Up to 40%, typically at least once per month for on-site client engagements. - Compensation: Expected range is $108,300 to $140,800. New hires usually start between $108,300 and $130,000 , depending on experience and internal equity. - Benefits: Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and more Required & Desired Skills What You’ll Bring - 4 to 5+ years of consistent independent delivery as a consultant, or as an analyst with significant exposure to consultative, cross-functional wor