Sr. Epic Analyst – EpicCare Bones
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The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Senior Analyst, Ambulatory/Bones.
The Epic Senior Analyst initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.
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Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
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Serves as a primary support contact for application end‐users.
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Initiates the design, development, implementation, and maintenance of the application.
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Initiates all phases of testing and the documentation of workflow design.
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Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
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Initiates the identification of issues and guides the work to resolve them.
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Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
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Collaborates with trainers on application changes and new features to develop documentation and training strategies.
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Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
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Participates in on-call rotations and support and attend and participatesin, applicable committees.
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Maintains regular communication with team members, including participating in weekly project team meetings.
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Reviews the status of projects and issues on an ongoing basis with leadership.
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Remains knowledgeable about UHealth’s policies, procedures, and business operations.
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Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions:
As an Epic Senior Analyst, Ambulatory/Bones, you will report to the Senior Manager and will be responsible for:
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Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team
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Initiating the implementation, build, and modification of the application
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Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
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Supporting junior staff members in day-to-day operations and resolving application issues
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
- Bachelor’s degree in relevant field
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EpicCare Ambulatory, Kaleidoscope, and Bones Certifications required
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Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization
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Previous operational, project management, and organizational skills
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Familiarity with physician practices' workflows, hospital outpatient departments and patient experiences preferred
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Familiarity with ophthalmology physician practices' workflows preferred
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Understanding of a wide array of integration points, including scheduling, lab, radiology, billing, imaging, and inpatient clinical preferred
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Ability to work evenings, nights, and weekends as necessary.
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Proficiency in computer software (i.e. Microsoft Office).
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Ability to recognize, analyze, and solve a variety of problems.
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Ability to communicate effectively in both oral and written form.
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Ability to lead, motivate, develop and train others.
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