Sr. Director, Business Systems Engineering

Description About the Role NinjaOne is looking for a highly technical and strategic Sr. Director, Business Systems Engineering to build the operating system that powers our business. This is not a traditional Business Operations or enterprise applications leadership role. We are looking for a deeply technical, engineering-minded leader and builder who can architect the internal platforms connecting NinjaOne’s critical business systems, data, workflows, and teams as we continue to scale globally. In this role, you will own the strategy, architecture, and evolution of the systems ecosystem that supports how NinjaOne operates. You will partner closely with executive and functional leadership to transform disconnected systems and manual processes into scalable, automated, and reliable solutions. You will set the technical direction for Business Systems Engineering, build the capabilities and team required to deliver it, and establish a foundation that enables NinjaOne to operate faster and more effectively as we grow. This is an opportunity to shape how NinjaOne operates at scale. You will think beyond individual systems and point solutions, using engineering, automation, data, and emerging technologies to solve complex business problems and build platforms designed to grow with the company. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, MD, NJ, NC, NY, OH, OR, TN, TX, VA, & WA. What You’ll be Doing - Define and lead NinjaOne’s enterprise business systems strategy, architecture, and technical roadmap, aligning priorities and investments to company objectives and long-term growth - Architect an integrated technology ecosystem across CRM, ERP, HRIS, recruiting, finance, business intelligence, product, identity, and internal tooling - Establish engineering standards, governance, security, controls, and clear ownership for how business-critical platforms integrate, exchange data, and evolve - Design scalable and resilient integrations using APIs, webhooks, event-driven architectures, middleware, and custom services - Build a trusted business data foundation that connects operational data across systems and enables consistent reporting, analytics, and executive decision-making - Reimagine complex business processes through automation, AI, and emerging technologies, eliminating manual work and improving the speed, quality, and scalability of how teams operate - Partner with executive and functional leaders across Finance, Sales, Customer Success, Product, People, Talent Acquisition, Engineering, and other functions to translate company priorities into scalable technical capabilities - Evaluate NinjaOne’s technology ecosystem and make strategic decisions about where to build, buy, integrate, consolidate, or retire capabilities - Define and measure the impact of Business Systems Engineering across system reliability, data quality, automation, operational efficiency, scalability, and business outcomes - Build and lead the Business Systems Engineering function, developing the technical talent, operating model, and capabilities required to support NinjaOne’s continued growth - Other duties as needed About You - 12+ years of progressive experience across business systems engineering, enterprise applications, platform engineering, enterprise architecture, software engineering, or related technical disciplines - Significant leadership experience owning business-critical systems, enterprise architecture, and technical strategy within a high-growth or global organization - Deep technical and software engineering foundation with the ability to architect complex systems and engage at depth across APIs, integrations, data models, automation, and modern engineering patterns - Demonstrated experience designing and scaling enterprise SaaS ecosystems, integrations, data pipelines, and automated workflows across multiple busine