Sr Cloud Applications Engineer

Our Mission

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS.  Come be part of remarkable.
Overview
How you can make a difference

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth and build health savings for life. Through our innovative technology and superior service delivery, our members gain valuable insights to better save and spend their healthcare dollars.

People are our greatest asset. We firmly believe that our team members drive the success of this company. We hire passionate contributors who enjoy the thrill of pioneering their positions to their full potential. Join us and discover a work experience where the person is valued more than the position, and where our purple culture drives a remarkable experience.

The Senior AI Engineer is the dedicated architect and lead developer for our internal AI engineering platform, a strategic capability within IT Engineering. This role designs and builds the cloud-native application and the AI/LLM services that power our in-house AI solutions on Microsoft Azure, closing a gap where architecture and AI development had no dedicated owner. Today, this work is split across infrastructure-focused engineers whose mandate is Azure and cloud administration rather than direct application and AI development — which limits delivery velocity and creates key-person risk. Working collaboratively with IT Engineering leadership, Security and Compliance, and business teams adopting AI, this position will establish reusable patterns, frameworks, and guardrails that let the broader organization build AI safely — while remaining hands-on: writing application and integration code, building and integrating LLM/AI services, and taking our AI initiatives from architecture through production.
What you’ll be doing

- Designing and developing AI/LLM-powered capabilities for internal business problems — including retrieval-augmented generation, orchestration, prompt and model integration — using Azure AI services (Azure OpenAI / Azure AI Foundry, Azure AI Search).

- Using agentic coding assistants (e.g., Claude Code, GitHub Copilot) as part of day-to-day development to accelerate delivery and model best practices for AI-assisted engineering.

- Establishing reusable patterns, frameworks, and guardrails for building AI applications — LLMOps/MLOps, evaluation, observability, and cost control — that other IT Engineering teams can adopt.

- Partnering with Security and Compliance to ensure all AI and cloud application work is secure-by-design and meets HealthEquity 's HIPAA and data-protection standards.

- Serving as the technical point of contact and hands-on developer accelerating AI solution delivery across the organization.

- Identifying opportunities where internally built AI tools can reduce reliance on third-party software, contributing to operational efficiency.

- Contributing to the ongoing infrastructure and architecture of our AI engineering capability as a secure, scalable, cloud-native application on Microsoft Azure.

- Collaborating with cross-functional teams (IT, security, and business stakeholders) to ensure our AI capabilities meet business needs and align with organizational goals.

- Working with business units to gather requirements and translate them into AI-powered solutions.

- Monitoring and optimizing the performance, reliability, and cost-effectiveness of our AI and cloud services.

- Providing updates and recommendations to IT Engineering leadership on AI platform direction, adoption, and opportunities for improvement.

- Recommending improvements to engineering processes, standards, and tooling to increase the safety and efficiency of AI development across the organization.

- Mentoring and supporting other engineers as they adopt AI-assisted development practices and our platform