Solution and Implementation Engineer
**This role is for one of Remotebridge 's clients. Please read the complete JD and only submit an application if you meet 99% of the requirements.
The Role
This is a hybrid role— half pre-sales Solutions Engineer, half post-sales Implementation Specialist. You’ll work hand-in-hand with Account Executives to provide the technical depth needed to win $50k+ deals, while also leading implementation for larger customers to ensure their long-term success.
You will also own and manage Docket (our customer implementation + technical documentation system), ensuring consistent delivery across customer engagements.
Key Responsibilities
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Partner with Account Executives during mid-market and enterprise sales cycles to:
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Answer complex RevOps, Salesforce (SFDC), and API/Webhook questions.
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Run tailored demos and proofs-of-concept.
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Act as the technical voice of trust in the deal cycle.
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Lead implementation for larger customer accounts, ensuring smooth onboarding and long-term adoption.
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Own and maintain Docket , keeping implementation and integration playbooks updated and scalable.
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Serve as the bridge between Sales, Customer Success, and Product for technical solutioning.
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Provide feedback to product and engineering teams on customer needs and integration challenges.
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Help identify repeatable patterns to scale solution delivery across the GTM team.
Qualifications
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6+ years experience in a GTM technical role (Solutions Engineering, Sales Engineering, RevOps, Implementation, or similar).
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Salesforce Certified (Administrator or higher) with strong SFDC managed package knowledge.
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Hands-on experience with APIs, integrations, and Webhooks .
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Ability to translate complex technical solutions into simple, customer-friendly narratives.
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Track record of supporting revenue teams in closing mid-market deals ($50k+) .
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Experience working cross-functionally with both sales and technical teams.
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Strong communication and presentation skills in English.
Preferred Experience
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Prior experience at a SaaS company in a customer-facing technical role .
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Familiarity with RevOps tooling and GTM tech stacks
- Based in Pakistan or North Macedonia
What We Offer
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Competitive salary up to $50,000/year (global compensation benchmarked).
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High-impact role where you directly influence revenue outcomes.
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Opportunity to shape how technical selling and implementation are done at our company.
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Remote-first culture with flexible working hours.
Originally posted on Himalayas