Software Engineer
Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.
With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses.
About this Role:
The RevChain Billing team responsible for enhancing, operating, and supporting RevChain—Uniti’s proprietary, enterprise grade billing platform used across our consumer, SMB, enterprise, and carrier segments nationwide. This role will drive both core roadmap releases and customer specific customizations, ensuring the platform’s reliability, scalability, and compliance. With a close partnership with stakeholders across Kinetic, Uniti Solutions, Uniti Fiber, and Wholesale, the RevChain team will be able to align billing capabilities with evolving product needs and help deliver RevChain as a software product and managed service to external customers. The work will directly advance Uniti’s mission to connect and empower people and businesses by modernizing revenue operations and elevating the end to end customer experience.
- This position requires experience within C++ and PL/SQL.*
What You’ll Do:
- Own the end to end lifecycle of the RevChain billing platform: design, build, test, release, operate, and continuously improve core product features and customer specific customizations.
- Deliver reliable, scalable billing capabilities across rating, invoicing, taxation, credits/adjustments, payment processing, and dunning.
- Manage releases and change control for core and custom deployments; drive quality through automated testing, CI/CD pipelines, and rigorous regression coverage.
- Monitor production health and performance; triage incidents, conduct root cause analysis, and implement corrective and preventative actions to meet or exceed SLAs.
- Partner with project managers, architects, and system analusts to translate business requirements into robust technical solutions.
- Integrate RevChain with upstream and downstream systems (ordering, provisioning, CRM, OSS/BSS, general ledger) using APIs, ETL, and event-driven patterns.
- Improve platform reliability and resilience through performance tuning, caching strategies, data partitioning, and disaster recovery design.
- Uphold data integrity and compliance standards across environments; support audits, enforce access controls, and implement privacy/security best practices.
- Create and maintain clear technical documentation and operational procedures to ensure repeatable, safe deployments and support.
- Analyze billing data and workflows to identify defects, gaps, and optimization opportunities; propose and execute roadmap enhancements.
- Support external customers consuming RevChain as a software product, configuration, and ongoing operational guidance.
- Contribute to agile ceremonies (backlog refinement, sprint planning, reviews, retros) and provide realistic estimates while delivering on commitments.
- Mentor teammates, share knowledge, and promote engineering excellence through code reviews, standards, and continuous improvement.
- Proactively surface risks and dependencies; coordinate cross functional resolutions and communicate status and impacts to stakeholders.
- Champion a customer centric culture—measure outcomes, seek feedback, and iterate quickly to elevate the end to end billing experience.
Do You Have:
- Experience working in an AGILE environment using SCRUM framework.
- 3+ years of experience in full life cycle application development with AGILE/SCRUM methodology.
- 3+ years of experience in one or more following areas: JavaEE, C++/C, OOA, OOD, Linux, and Windows.
- 3+ years of experience with one or more of the following: RDBMS, SQL, Oracle, and/or PLSQL.
- 3+ years of experience with one or more of the following: WebLogic, SQR, UNIX Shell Scripting, HTML, JavaScript, CSS