Slovenian Speaking technical support roles

Are you tech-savvy? Are you a fluent Slovenian speaker with great communication skills?

Available Technical Support positions await you in Greece!

Patrique Mercier Recruitment connects customers with the worlds top brands.With a team of 12.000+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

The work-from-home option is offered to candidates living in Greece or available to relocate.

If you are a tech enthusiast with fluency in Slovenian and good knowledge of English, then this is for you!
What you will do:

- Communicate with customers via phone, chat & e-mail

- Troubleshoot technical issues using your problem-solving skills

- Track and follow cases to ensure they closed in an efficient and timely manner

- Maintain high customer satisfaction, representing a major brand

- Provide and maintain strong, professional relationships with all partners and show empathy at all times

- Work towards reaching targets as set out by client statement of work as well as internal targets

- Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.

- Log the cases on internal systems, while getting up to date with clients products & services.

What you will bring:

- Fluency in Slovenian

- Very good communication skills in English

- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills

- Good knowledge of operating systems & computer applications

- Computer and mobile devices knowledge/tech savviness

- Be resourceful, able to multitask

- Thrive as a team player in a fast-paced, high-energy, change-oriented environment

- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision

- Ability to adapt and flex style according to customer personality, culture, and profile

- Help-desk or system admin experience will be considered as an advantage

What we offer :

- Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable

- Competitive monthly salary + 2 extra salaries per year

- Private Health Insurance Plan

- Numerous benefits and discounts

- Fully paid training by certified instructors

Originally posted on Himalayas