ServiceNow Cloud Migration Lead (Senior Consultant - Platform Engineering)

Müller’s Solutions is seeking an experienced ServiceNow Cloud Migration Lead to own and deliver the migration of a ServiceNow instance from a self-hosted (on-premise) environment to ServiceNow on GCP. This is a hands-on technical leadership role requiring deep platform knowledge and a structured delivery mindset.
Key Responsibilities

- Lead end-to-end migration planning: discovery, architecture, cutover, and post-migration validation

- Conduct full assessment of the current on-prem instance (version, customizations, integrations, data volume)

- Design the migration approach — clone-based lift, upgrade alignment, or phased rollout

- Manage ServiceNow cloning, MID Server reconfiguration, and GCP connectivity

- Audit and remediate custom scripts, flows, and integrations pre-migration

- Coordinate with the client’s infrastructure and security teams on network, SSO, and firewall changes

- Execute UAT support, regression testing, and hypercare post-go-live

- Produce migration runbooks, risk registers, and cutover plans

Requirements
Required Skills

- 5+ years on the ServiceNow platform; at least one completed cloud migration (on-prem → cloud)

- Strong knowledge of ServiceNow architecture: MID Servers, instance cloning, upgrade paths

- Hands-on experience with GCP networking concepts (VPC, Cloud Interconnect, DNS)

- Proficiency in ServiceNow scripting (Business Rules, Script Includes, Flow Designer)

- Integration experience: REST, SOAP, LDAP, SSO/SAML

- Familiarity with ServiceNow PDI, instance hierarchy, and clone exclusion rules

Nice to Have
• CSA or CIS certification

- Experience with ServiceNow Health Scan and ATF (Automated Test Framework)

- Prior work in KSA/GCC enterprise environments

Originally posted on Himalayas