Service now Architect

🏢 Pyramid Global Technologies · all Pyramid Global Technologies jobs

📍 United States

📅 Posted 2026-07-13 · via Himalayas

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Job Description of Service now Architect for Sydney :

Expertise in implementing ITSM Suite (Incident, Change, Release, Problem), Service Catalog, Service Portal.

- Expertise in customizing service now tool using Business rules, Clients Scripts, Script includes

- Strong experience in implementing custom dashboards/integrating reporting tools and CRM apps

- Experience in implementing discovery, service mapping suite.

- Experience in integrating third party applications using REST/SOAP methodologies

- Good background knowledge of hosting services (both cloud and on-perm)

- Clear concepts of compute workloads in physical, virtual and cloud environment

- Some knowledge of Unix based Operating System and monitoring tools.

- Good background knowledge of data networks (LAN, WAN, routing, switching and interconnects). Also, TCP/IP model and network layer.

Originally posted on Himalayas

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