Senior Technical Product Manager

We are looking for a Senior Technical Product Manager to become the single owner of our B2B platform — its reliability, its commercial performance, and its evolution. This is not a feature-factory PM role. The platform is mature, revenue-generating, and deeply integrated with external partners. Your job is to understand it end to end, find what causes the most damage or blocks the biggest opportunity, and drive the right improvements to completion — from stability and technical debt to unlocking revenue hidden in existing integrations and partner capabilities. If you enjoy untangling complex systems, working shoulder to shoulder with engineers, and having a mandate broad enough to shape both the technical and business direction of a product, this role will fit you well. Our platform helps hotels expand their distribution, reach new guest segments, and access sales channels that are not typically available through traditional hotel systems. We build technology that connects hospitality businesses with major travel platforms and enables them to manage these opportunities efficiently at scale. As an Official AirBnB partner, we work closely with one of the world's leading travel marketplaces while continuing to develop new integrations, automation, and distribution solutions for hotels. What You'll Do Keep the platform healthy - Analyze production incidents, support cases, system metrics, and business data to find recurring, high-impact problems — and eliminate their root causes, not their symptoms. - Identify technical weaknesses, operational inefficiencies, and accumulated product or technical debt, and quantify their real cost. - Establish a clear, lightweight process for identifying, tracking, prioritizing, and resolving platform issues. Grow what the platform delivers - Review existing partner integrations and surface missed capabilities, underused features, and new connection opportunities. - Recognize opportunities to improve revenue, operational efficiency, and customer satisfaction that are hidden in existing systems and previously postponed initiatives. Own the direction - Build and maintain a transparent roadmap balancing reliability, technical investment, and business opportunities. - Prioritize ruthlessly based on impact, urgency, engineering effort, and long-term value. - Coordinate cross-functional initiatives across Engineering, Support, Operations, Sales, Leadership, and external partners. What We're Looking For The primary profile: a technically strong product thinker — someone who can read logs, dashboards, and SQL results as comfortably as a P&L conversation, and who treats an existing system as a source of opportunity rather than obstacles. Experience - 5+ years in Product Management, Technical Product Management, or Engineering Management, with a track record of end-to-end ownership. - Experience with complex B2B SaaS platforms, marketplaces, or integration-heavy systems. - Experience taking on ambiguous problems without a predefined backlog or established process. Technical Background - Strong understanding of software architecture, APIs, integrations, databases, background processes, and distributed systems. - Able to investigate production issues using logs, dashboards, SQL, monitoring tools, and technical documentation. - Able to quickly build a mental model of a complex existing system and identify where its major risks live. - A prior background as a team lead, solutions architect, or engineering manager is a strong advantage. Product and Business Thinking - Structured problem-solving and the ability to quantify the impact of technical and product problems. - Strong prioritization — keeping teams focused on what matters most, and saying no clearly. - Good business intuition: recognizing when a "technical" issue is actually a revenue or retention problem. - Comfortable making decisions with incomplete information and adjusting as evidence arrives. Nice to Have - Experience in Ho