Senior Technical Product Manager

PAXAFE is a logistics orchestration & decision intelligence SaaS platform that helps Cold Chain planning, logistics and quality teams consolidate their transportation data agnostically, digitize and automate product quality and lane qualification decisions, and operationalize prescriptive recommendations in the transportation network. ​ Acting as the cold chain trust layer whose mission is to drive towards zero transportation waste, PAXAFE works with cold chain manufactures and service providers to reduce product loss, improve operational efficiencies and make more informed decisions in real-time. PAXAFE 's vision is to become the backend intelligence infrastructure that powers every temperature, time and value-sensitive shipment in the world. PAXAFE is backed by great VCs (Framework Venture Partners, Ubiquity Ventures, Venture53, RoseCliff Ventures, etc.) and CVCs (Microsoft M12, Northwestern Mutual, Greenlight Re) The Role As a Senior Technical Product Manager at PAXAFE , you will own and drive the development of PAXAFE 's core product modules and AI-powered intelligence capabilities. You'll be responsible for evolving our 4 flagship modules — Lane Qualification, Data-Agnostic Visibility Command Center, Temperature Release, and Insights (Performance & Risk Monitoring) — while pioneering the integration of LLM and agentic workflows that transform how pharmaceutical supply chain teams interact with and act on supply chain intelligence. Your primary customers will be pharmaceutical logistics teams, quality assurance managers, supply chain operations leaders, and cold chain specialists who rely on PAXAFE ’s CONTXT platform to make critical decisions about temperature-sensitive shipments. You'll also work closely with PAXAFE 's internal teams (Solutions Engineers, Data Scientists, ML Engineers, Customer Success) to ensure our AI capabilities deliver measurable value and seamless user experiences. This is a strategic, high-ownership position that requires vision, leadership, and technical fluency. You will define product roadmaps, drive execution, and collaborate with design, engineering, and data science teams to deliver AI-native features that automate decisions, surface insights proactively, and enable natural language interaction with complex supply chain data. You'll be at the forefront of applying cutting-edge LLM and agentic AI technologies to solve real-world pharmaceutical logistics challenges. Key Responsibilities Product Module Ownership & Development - Own the product strategy and roadmap for PAXAFE 's 4 core modules: (1) Lane Qualification — carrier, packaging and route performance & risk evaluation and lane qualification workflows, (2) Data-Agnostic Visibility Command Center — operational dashboards and real-time shipment monitoring, (3) Temperature Release — intelligent temperature-release workflows and GxP compliance automation, (4) Insights — analytics & trend analysis, performance & risk monitoring - Define and prioritize features that deliver measurable customer value, focusing on minimizing scope and maximizing impact for pharmaceutical supply chain operations - Gather insights through direct customer engagement with pharmaceutical logistics teams, QA managers, and supply chain operations to understand workflows, pain points, and decision-making processes. - Translate complex pharmaceutical logistics requirements (real-time visibility, GxP compliance, temperature excursions, carrier performance, lane qualification criteria) into intuitive product features that simplify rather than complicate user workflows. - Collaborate with engineering teams to deliver scalable, technically feasible solutions that process diverse data from IoT providers (Sensitech, ELPRO, Controlant, Tive) and 3PL systems (UPS, FedEx, DHL, World Courier, Kuehne+Nagel). - Balance the needs of multiple user personas across the 4 modules — operations teams monitoring shipments in real-time, QA teams making release decisions, a