Senior Security Engineer
UserGems is an AI platform that helps sales and marketing teams double their pipeline impact with the same team.
Our AI agent (Gem-E) captures buying signals and your CRM data to identify who to target, when, and why, drafting highly personalized and impactful outreach that results in higher conversion.
UserGems has generated $4 Billion in pipeline and over $950 Million in revenue for hundreds of start-ups and public companies. Companies like Mimecast, UserTesting, SAP LeanIX see more than 15X ROI in closed won revenue from UserGems.
Operate UserGems' security and compliance program day-to-day, partnered with the Sr. Director on direction and strategy.
UserGems is an AI platform helping sales and marketing teams double pipeline impact. Our AI agent Gem-E turns signals from CRMs, buying intent, and public data into precise outreach - generating $4B in pipeline and $950M in revenue for customers like CrowdStrike, UserTesting, and SAP LeanIX (15X+ ROI).
UserGems is a ~70-person company with around 25 engineers across Europe and 45 team members in sales and marketing based in the U.S. Several of our customers are top-tier security companies themselves (e.g. CrowdStrike), so our own security posture directly influences how fast revenue can move.
The Role
You will be UserGems' single dedicated security person , taking over the operational majority of the security work the Sr. Director currently owns. This is a compliance-led role with hands-on operational components - heavy on SOC 2 / ISO ownership, customer security reviews, day-to-day program operations, and Drata-driven remediation in AWS. Compliance is the primary focus and over time you'll own the full technical scope described below as well. The Sr. Director approves direction; you propose, shape, and execute the program. Cadence is a bi-weekly 1:1 with the Sr. Director plus a weekly work discussion, same as every UserGems employee.
UserGems' security program is in great shape - no fires to put out. SOC 2 Type II is in place for years already, all compliance monitoring is centralized in Drata , scanner findings auto-flow into Linear and are auto-triaged by an in-house automation, and CrowdStrike Complete (managed MDR) handles runtime protection. There's no on-call rotation at UserGems - incident response is a whole-team effort, and the Sr. Director continues to cover during your time off.
The Sr. Director currently runs the whole program in roughly 25% of one person's time, so a dedicated owner has real headroom. Expect your time to split roughly 2–3 days per week on baseline operations and the remainder on new initiatives . The biggest near-term programs are ISO 27001 and likely ISO 42001 (AI management) - both held back today because no one has the dedicated capacity to drive them. That's the gap you fill.
You'll thrive here if you:
- Lean strongly into compliance/GRC operations - with enough hands-on AWS comfort to action Drata-flagged remediations independently.
- Want to own operations end-to-end and influence direction - you propose, the Sr. Director approves, you ship.
- Like a startup environment where priorities are clear, ownership is real, and you ship and move on.
What You'll Do
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Own SOC 2 - keep Drata green and audits clean.
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Lead ISO 27001 implementation , then ISO 42001.
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Run the customer security questionnaire process (SafeBase + Trust Center) - fast turnaround directly unblocks revenue.
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Drata-driven AWS remediation. Action simple Drata findings directly in AWS yourself - IAM tweaks, S3 settings, secrets hygiene, audit-trail follow-ups. Larger or higher-risk changes go to engineering.
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Vulnerability management. Oversee and extend the existing scanner-findings automation in Linear; hit SLAs.
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Light secure code review. Spot-check high-risk features and new repositories (especially AI/LLM systems) before they go to production; escalate deeper AppSec questions to engineering and external pen testers.
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Threat detection &