Senior Sales Development Representative-Australia
About MoEngage :
MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage ’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.
For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
Roles & Responsibilities:
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Drive the creation of sales-qualified opportunities and maintain a robust pipeline through strategic outbound and inbound prospecting.
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Conduct in-depth account mapping and source leads that align precisely with our target customer personas.
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Leverage modern AI solutions to enhance prospect research and deliver tailored messaging.
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Initiate new business partnerships utilizing diverse channels including phone, email, and social media to showcase MoEngage solutions.
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Identify and articulate how MoEngage can effectively address prospect challenges regarding user engagement and retention.
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Engage with key stakeholders to evaluate purchase authority, budget availability, and implementation timelines.
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Nurture prospect relationships through consistent, high-quality communication to guide opportunities through the sales funnel.
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Partner with Marketing to qualify inbound interest and ensure seamless handoffs to the Sales team.
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Work in tandem with Account Executives to execute in-territory mapping and prioritize key accounts.
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Collaborate with the Sales Development Manager to hit weekly, monthly, and quarterly pipeline targets and KPIs.
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Maintain meticulous records in the CRM, ensuring data accuracy for all prospective client interactions and dashboards.
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Contribute to organizational growth by sharing and adopting industry-leading best practices.
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This role is directly accountable for driving business and revenue growth across various organizational sectors.
Requirements:
- Proven track record with 2-3 years of pertinent experience within the ANZ market
- Prior background as an SDR within a SaaS environment
- Hold any bachelor's level degree
- Proficiency with CRM platforms, sales enablement tools, prospecting software, and web-conferencing technology
- Adept at thriving in dynamic, rapidly evolving remote work settings
- Skilled at cross-functional collaboration with sales, marketing, and development teams to achieve collective goals
- Superior communication, active listening, and presentation abilities
- Exceptional capabilities in time management and organizational planning
About the Team:
- The SDR team at MoEngage acts as a vital driver for pipeline expansion, focusing on identifying and nurturing qualified prospects across SMB, Mid-Market, and Enterprise segments to meet high-value pipeline targets through Sales Qualified Leads.
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