Senior QA Consultant (SAP/Zuora/Finance systems)
About Us
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at .
Role Summary
We are seeking a highly skilled and experienced Senior Back Office Quality Assurance Consultant (IC4) to lead quality assurance across complex Back Office platforms, integrations, and business-critical operations.This is a senior individual contributor role for someone who demonstrates strong ownership, sound judgment, and the ability to operate independently in fast-paced, high-impact environments.
The successful candidate will play a critical role in ensuring delivery quality, production stability, and operational excellence, while proactively identifying risks, driving automation, and influencing stakeholders across multiple systems and business domains.
This role is ideal for a QA professional who thrives on deep technical and strategic contribution, values continuous improvement, and has a strong interest in AI-driven QA and modern testing practices.
What you will do
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Lead end-to-end QA activities across complex Back Office systems, workflows, integrations, and enterprise business processes.
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Develop and execute effective test strategies, test plans, and validation approaches aligned with business and technical objectives.
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Ensure release readiness, production stability, and high-quality delivery outcomes across multiple initiatives.
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Manage competing priorities between BAU support and project deliverables while maintaining QA standards.
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Apply risk-based testing methodologies to prioritize testing efforts effectively.
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Identify quality risks, dependencies, gaps, and release concerns early, and provide actionable mitigation plans.
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Take initiative during critical delivery situations such as unclear requirements, testing blockers, integration issues, or release instability.
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Partner closely with business stakeholders to align on quality expectations and release readiness.
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Act as a trusted QA advisor, communicating risks, progress, and recommendations clearly.
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Influence decisions through expertise, data-driven insights, and effective communication.
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Demonstrate strong individual contributor leadership through accountability, professionalism, and ownership.
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Mentor and support QA engineers through coaching, reviews, collaboration, and knowledge sharing.
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Promote a culture of continuous learning, operational excellence, and quality-first thinking.
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Drive the adoption of AI-powered QA solutions and intelligent automation practices across testing processes.
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Champion automation-first and AI-assisted testing approaches to improve efficiency, scalability, and coverage.
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Identify opportunities to reduce manua