Senior Project Manager - Scientific Software

About Our Company We are a life-sciences software company, founded in 2000, that builds and supports chemical inventory, laboratory safety, and R&D-workflow applications for global pharmaceutical and biotech customers. Our flagship platforms and companion products work together to give bench scientists and lab operations teams fast, compliant access to chemical inventory. Adjacent products that manage synthesis outsourcing workflow and instrument tracking extend our footprint deeper into pharma R&D operations. We are also in the middle of significant technology modernization, moving from Oracle, IIS, ---------- Framework toward an open-source PostgreSQL, Node.js, React, and Linux stack, while keeping legacy systems running for customers who currently depend on them. The Role We are looking for a Senior Project Manager to take direct, full-time ownership of our development team's execution — working closely with the Technical Director to turn technical priorities into a tracked, realistic delivery plan — alongside client coordination, delivery tracking across several concurrently active products, and vendor/contract administration. This role will coordinate multi-team customer engagements and drive consistent prioritization, tracking, and documentation practices across our product lines and engineering team, giving the founders and Technical Director room to focus on technical direction rather than day-to-day coordination. This is a highly cross-functional role. You will be the connective tissue between our engineering team, our enterprise customers' business groups, IT stakeholders, and our external vendors. You will have the opportunity to build much of the process and structure for all coordination and touch points. Ownership Development process management - Partner with the Technical Director to turn technical priorities into a tracked, realistic delivery plan across our concurrently active products. - Own the engineering team's delivery cadence — tracking work in progress, maintaining backlog visibility, and escalating blockers — to ensure the team is executing against agreed priorities. - Work with the Technical Director to set realistic timelines before they are committed to customers, and surface trade-offs between scope, timeline, and technical risk. Client delivery coordination - Own day-to-day coordination across our largest, most complex customer engagement — a multi-year, multi-product relationship spanning several internal teams and several concurrent workstreams (inventory management, safety/compliance reporting, synthesis-outsourcing workflow, and new product rollouts). - Track and drive resolution of cross-organizational blockers — for example, our current integration with a customer's enterprise procurement platform requires coordination of definitive ownership and access processes to customer systems to support our own engineering efforts. - Support delivery coordination for all active customer relationships and new-site/new-deployment rollouts as they arise. Documentation governance and knowledge management - Drive consistent, current project documentation across our product teams. - Champion our documentation philosophy of a single source of truth per project, written in Markdown and version-controlled in GitHub, with integrated issue and project tracking. Own documentation-consolidation projects that bring all project documentation and associated technical details into a single, well-organized home. Vendor & contract tracking - Track and support renewal cycles for key third-party software licensing relationships. Roadmap & status reporting - Establish lightweight, sustainable status-reporting and roadmap-tracking practices across our concurrently active products, integrated with our GitHub Organization-based project and issue tracking. - Create visibility for the founders and Technical Director into what is in process, what is blocked, and what needs escalation across the project port