Senior Product Manager

About Pulse iD:

Pulse iD is a global fintech leader specializing in AI-powered loyalty and rewards solutions. Our platform empowers financial institutions, enterprises, and merchants to engage customers through personalized offers, gamification, and real-time pricing. We are committed to continuous innovation and delivering high-ROI solutions that drive business growth and customer satisfaction. Join us in shaping the future of customer engagement and redefining the banking experience worldwide.

Overview of Role:

We are seeking a Senior Product Manager with a strong background in product management, business analysis, or product ownership within a technology-driven software product development environment. The ideal candidate should have hands-on experience managing digital products and a strong understanding of working closely with engineering and technical teams throughout the product lifecycle.

The candidate should have the ability to take end-to-end ownership of product delivery, from defining requirements and prioritizing features to execution, delivery, and continuous improvement. Experience in domains such as FinTech, payments, credit card platforms, e-commerce platforms, or other technology-based products will be highly valued.

This role requires a proactive product leader who can bridge business needs and technical capabilities, drive product strategy, and successfully deliver scalable solutions in a fast-paced environment.

Responsibilities:

- Collaborate with stakeholders to identify and prioritize product requirements, including functional, technical, and user experience aspects.

- Work closely with cross-functional teams, including development, design, and marketing, to ensure alignment and successful product delivery.

- Conduct a comprehensive analysis of market trends, competitor offerings, and customer feedback to inform product roadmap decisions.

- Facilitate workshops and meetings to gather and refine product requirements, ensuring clear documentation and communication throughout the development lifecycle.

- Monitor key performance indicators and metrics to assess product performance and identify opportunities for improvement or optimization.

Requirements:

- Bachelor's degree in Business, Technology, Computer Science, or a related field.

- Minimum 5+ years of experience in Product Management, Product Ownership, or Business Analysis roles within a technology-driven software product environment.

- Proven experience managing complex digital products and platforms, involving multiple stakeholders, integrations, workflows, data flows, and technical dependencies.

- Hands-on experience owning products within one or more of the following domains is highly preferred:

- FinTech platforms

- Digital banking solutions

- Payments platforms / payment gateways

- Credit card platforms

- Loyalty, rewards, and customer engagement platforms

- E-commerce marketplaces or transaction-based platforms

- AI-powered personalization, pricing, or analytics platforms

- Experience working closely with engineering teams, architects, UX/UI designers, and business stakeholders throughout the full product lifecycle - from discovery and requirements definition through delivery and continuous optimisation.

- Strong understanding of product management practices, including roadmap planning, feature prioritisation, user story creation, backlog management, requirement elicitation, and Agile delivery methodologies.

- Ability to translate complex business problems into clear technical requirements and actionable product solutions.

- Excellent stakeholder management and communication skills, with the ability to influence decisions across technical and business teams.

- Demonstrated experience successfully delivering scalable products or major product features used by customers, enterprises, or external partners.

- Familiarity with AI, machine learning, data analytics, and recommendation / personalisation concepts is a