Senior Product Designer - Remote
Hello! ✨
We’re Wildix , a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.
About Us…
In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix . Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.
At Wildix , we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.
At Wildix , our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.
About The Role:
We are looking for a Senior Product Designer who will join our stream-aligned Agents team and use extensive experience to thoughtfully improve our AI Agents products and provide excellent user experience for our customers. A strong portfolio of successful UI/UX and design systems knowledge is essential.
How you will impact:
- Owning the end-to-end design process for new AI features, from initial concept and research through prototyping to final UI;
- Creating low-fidelity wireframes to visualize basic structure and functionality and converting them into high-fidelity mockups and prototypes;
- Building rapid prototypes, MVPs, and proofs of concept to validate ideas quickly;
- Continuously iterating on designs based on feedback and changing requirements;
- Maintaining and improving the design system on Figma;
- Ensuring designs are responsive and adaptable across devices;
- Conducting user interviews and surveys to understand user needs and pain points;
- Providing design reviews for developers;
- Contributing to design documentation, playbooks, and best practices;
- Researching competitors and market trends to inform the strategic direction of our AI Agents and UCaaS features;
What You Bring to the Team:
- 4+ years of experience in Product Design, preferably within SaaS companies.
- Strong UI design skills with an exceptional eye for visual hierarchy, typography, spacing, color, and interaction details, demonstrated through a high-quality portfolio.
- Demonstrated ability to deeply understand user needs by integrating both qualitative and quantitative user research into the design process.
- Experience building, maintaining, and scaling Design Systems in Figma.
- Ability to create low-fidelity wireframes, high-fidelity mockups, rapid prototypes, and MVPs.
- Experience conducting user interviews, surveys, and validating hypotheses before development.
- Autonomy and leadership: ability to independently lead tasks from value analysis and discovery through post-release validation.
- Excellent communication and collaboration skills, with the ability to build trusted partnerships with developers, Tech Leads, and Engineering Managers.
- Must-have: daily user of AI tools such as Claude Code, Codex, Cursor, or similar, who enjoys experimenting with new AI tools and workflows.
Bonus Points If You:
- Have experience designing conversational AI interfaces, copilots, or other emerging AI-driven UX patterns.
- Have facilitated design workshops or presentations for stakeholders.
Why You’ll Love It Here
👫 Work with a Supportive, High-Performing Team –