Senior OCM Specialist

Job Description

The Senior Organizational Change Analyst/Consultant plays a pivotal role in leading and managing large-scale OCM initiatives that align with the organization’s strategic objectives. This role involves applying advanced OCM theories and models to develop comprehensive change management plans, conducting in-depth stakeholder analyses, and assessing the impact of proposed changes. The Senior Analyst/Consultant collaborates with executive leadership, stakeholders, and cross-functional teams to ensure effective change implementation. This position requires exceptional leadership, communication, and analytical skills to drive successful organizational change.

*Although primarily remote, this individual must reside in Arizona and be able to commute to client location as needed
Responsibilities:

- Lead efforts to analyze data sources, identify the best sources for stakeholder information, and establish and maintain relationships with key points of contact

- Develop relationships with stakeholders and has a working knowledge of the organization's business operations, objectives, and industry context to align change initiatives with strategic goals

- Analyze the impact of proposed changes on various aspects of the organization, including processes, systems, culture, and people

- Execute a plan to collect and update stakeholder information, establish mechanisms to collect feedback for ensuring ongoing data accuracy and relevance, and adjust plan for effective change management strategy

- Coordinate with the client and other Organizational Change Management (OCM) representatives to ensure stakeholder information is consistently reviewed and updated

- Assist in articulating requirements for the Stakeholder Management Tool to aligns with the needs of the stakeholders

- Support the development, testing, and training activities related to the stakeholder management tool and coordinate with training specialist to develop training objectives in meeting OCM needs

- Support OCM process and oversee development of OCM plans and other project deliverables: roadmap, communications plan, training plan, strategy, etc.

- Helps to identify and support key performance indicators (KPIs) and metrics to measure the success of the change initiative

- Tracks progress and provide regular reports to leadership and stakeholders

- Supports pre and post-implementation surveys and the data collection, analysis, and reporting of results

- Ensure tool compliance with Government data categorization and protection standards

- Apply OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-Step Model, Lewin's Change Management Model) to develop and implement OCM assessments and strategies

- Work with training specialists to define training objectives and support the delivery of tailored training programs for stakeholders

Qualifications
Required

- Bachelor’s degree with 7 years of experience in organizational change management, consulting, or related fields, with a proven track record of leading large-scale change initiatives

- Strong written and verbal communication skills to convey the purpose and benefits of change, as well as to engage and influence stakeholders effectively

- Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)

- Experience in collecting and analyzing stakeholder feedback, identifying trends, and making recommendations to refine OCM strategies. Understands human behavior, motivation, and group dynamics in the context of change

- Understands stakeholders needs, concerns, and influence within their organization

- Excellent communication skills, written and verbal

- Excellent organization skills

- Eligible for or possesses active/interim Secret Clearance

Preferred

- Experience with digital tools for managing stakeholder information, providing reports, and creating dashboards

- Eligible candidates with federal experience are prioritized

- Expe