Senior Manager UX Design I.C.

Job Title: Senior Manager UX Design I.C.

Job Location: Work at Home, Texas, United States

Job Location Type: Remote

Job Contract Type: Full time
Job Seniority Level:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary

As a Lead UX Designer, you will shape the experience of complex, enterprise-grade platforms

used by engineers, security teams, and infrastructure operators. This role focuses on

designing intuitive, scalable, and high-value experiences for developer tooling, cloud

platforms, and security products that power critical healthcare and pharmacy systems.

You will lead design strategy and execution across cross-functional product teams, guiding

work from discovery through delivery. You will champion user-centered design while

navigating the unique challenges of highly technical domains—translating complex system

behaviors, workflows, and data into clear, usable, and efficient experiences.

This role requires expertise in enterprise UX, especially for developer, infrastructure, and

security tooling, along with a strong interest in AI-enabled tools and design practices. You

will leverage AI tools to accelerate UX outputs while applying strong design judgment,

technical fluency, and responsible AI practices, in addition to helping define good use and
application of AI in enterprise tools.

The ideal candidate brings systems thinking, technical curiosity, and a passion for solving

complex problems. You are comfortable working in ambiguity, partnering closely with

engineering, and influencing decisions that drive measurable business and operational
impact.
Core Responsibilities

- Design intuitive, efficient experiences for complex enterprise systems, including

developer platforms, cloud infrastructure tools, and security products

- Translate deeply technical workflows, architectures, and data models into clear, user-

centered solutions that improve usability and productivity

- Lead end-to-end design across the product lifecycle, including user research,

interaction design, prototyping, and usability evaluation

- Partner closely with engineering, product, security, and platform teams to define

problems, shape solutions, and deliver at scale

- Apply systems thinking to design across interconnected tools and services, ensuring

consistency and extensibility

- Drive a lean, iterative approach grounded in experimentation, rapid feedback, and continuous learning · Mentor and guide designers, advocating for best practices in enterprise UX, accessibility, and responsible AI use · Align design decisions to business, operational, and technical outcomes, demonstrating measurable impact

Required Qualifications

- 7+ years of professional experience in UX design, with a strong focus on enterprise or

technical products

- 5+ years applying user-centered design methods from discovery through implementation

- 5+ years of experience in at least two core design disciplines: user research, interaction

design, or visual design

- 5+ years partnering closely with engineering teams and influencing product direction

- 3+ years working in agile, lean, or iterative development environments

- 2+ years of experience designing for developer tools, infrastructure platforms, security

products, or other highly technical domains

- 2+ years of experience designing for complex systems, data-heavy interfaces, or cloud-

based platforms

- 5+ years of experience designing and prototyping tools such as Figma, Miro, or similar

- Working knowledge of modern front-end technologies and design systems (e.g.,

HTML/CS