Senior Manager, DevOps

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Senior Manager, DevOps & Reliability to join our team. In this role, you will lead the Infrastructure team responsible for supporting cloud-based and on-premises infrastructure environments. You will oversee DevOps engineers, Site Reliability Engineers (SREs), and infrastructure engineers supporting Microsoft Azure platforms while guiding modernization and migration efforts from on-premises systems to the cloud. The ideal candidate is a strategic technology leader with strong technical expertise, operational excellence, and a passion for automation, scalability, and reliability. This role… Leadership & Team Management - Leads, mentors, and develops a team of DevOps engineers, SREs, and infrastructure engineers supporting Azure and on-premises environments. - Establishes performance expectations, career development plans, and technical standards for the infrastructure organization. - Fosters a culture of collaboration, accountability, innovation, and continuous improvement. - Partners with engineering, security, operations, and IT teams to align priorities and drive successful execution. Cloud Infrastructure (Azure) - Oversees the architecture, deployment, and operational management of Microsoft Azure cloud environments. - Ensures high availability, scalability, security, and cost optimization across cloud infrastructure resources. - Defines and enforces best practices for Infrastructure as Code (IaC), CI/CD pipelines, and automation strategies. - Manages cloud networking, identity management, access controls, and compliance frameworks. On-Premises Infrastructure & Data Center Operations - Leads management of infrastructure supporting on-premises data center systems in partnership with corporate IT and shared services teams. - Oversees compute, storage, virtualization, networking, and backup/recovery solutions. - Ensures seamless integration between cloud and on-premises systems within hybrid architecture environments. - Drives infrastructure modernization initiatives, including migration strategies and cloud adoption efforts. DevOps & Automation Strategy - Defines and implements enterprise DevOps strategies, tools, and operational frameworks. - Drives adoption of CI/CD pipelines, containerization technologies such as Docker, and orchestration platforms such as Kubernetes. - Promotes automation across provisioning, configuration management, monitoring, and incident response processes. - Leads adoption of AI tools and automation technologies to improve operational efficiency. - Improves system reliability through Site Reliability Engineering (SRE) practices including observability, SLIs/SLOs, and incident management. Operational Excellence & Reliability - Ensures robust monitoring, alerting, change management, and incident response processes, including participation in 24/7 on-call support for mission-critical systems. - Leads root cause analysis (RCA) activities and continuous improvement initiatives. - Establishes SLAs, SLIs, and SLOs aligned with business objectives and operational goals. - Ensures infrastructure security, compliance, patch management, and disaster recovery readiness. Stakeholder Collaboration - Collaborates closely with engineering, product, security, operations, and IT leadership teams to achieve business objectives. - Communicates technical strategies, risks, and project updates to executive stakeholders. - Manages vendor relationships and evaluates tools, technologies, and infrastructure solutions. We are interested in speaking with individuals with the following… - Bachelor’s Degree in Computer Science, Engineering, or related field required, or equivalent experience. - Ten (10) plus years of experience in DevOps, Site Reliability Engineering (SRE), or infrastructu