Senior Manager, Creative Design
Company Overview
At Motorola Solutions , we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Aperçu de l’entreprise
Chez Motorola Solutions , nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nous concevons et connectons des technologies qui contribuent à protéger les personnes, les biens et les infrastructures. Nos solutions favorisent la collaboration essentielle pour améliorer la sécurité des populations, des écoles, des hôpitaux, des entreprises et, finalement, des nations. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.
Department Overview
The Customer Experience team is instrumental in shaping and delivering world-class services to progress our vision of being the easiest company to do business with in our industry.
Job Description
We are looking for a Senior Manager of Creative Design to shape, elevate, and drive the visual narrative of our entire digital ecosystem.
Reporting to the Director of Digital Experience, you will be the creative engine that brings our digital strategy and roadmap to life. While the Director owns the overarching digital strategy, you will own the look, feel, and cohesive storytelling across all digital platforms (web, mobile, portals, and emerging digital touchpoints). You will partner with a talented team of designers to build an intuitive, engaging, and unified digital experience that captivates users and drives business growth.
Key Responsibilities
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Define the Digital Look & Feel: Establish, evolve, and enforce a cohesive visual identity and design system across our entire digital ecosystem, ensuring a seamless brand experience at every touchpoint.
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Creative Execution & Leadership: Translate high-level digital strategies and roadmaps into stunning, user-centric design executions. Act as the primary guardian of digital design quality and brand consistency.
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Leadership & Mentorship: Foster a culture of innovation and act as a thought leader in design thinking by championing a customer-centric mindset.
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Cross-Functional Collaboration: Partner closely with Product Managers, Engineers, Content Strategists, and Marketing teams to ensure design excellence is integrated into the agile development lifecycle from concept to launch.
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User-Centric Advocacy: Utilize data, user feedback, and usability testing to iterate on designs and advocate for the best possible user experience.
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Agency & Vendor Management: Oversee external creative agencies and freelance talent when necessary, ensuring deliverables align with our internal standards and timelines.
What We Are Looking For
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Portfolio: A robust portfolio showcasing a deep understanding of UX/UI principles, responsive web design, mobile applications, and complex digital ecosystems. (Enterprise or multi-platform experience is a huge plus).
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Technical Savvy: Deep familiarity with modern design and prototyping tools (e.g., Figma, Claude Code, Windsurf) and a strong understanding of how design translates to front-end code (HTML/CSS/JS concepts).
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Systemic Thinking: Proven track record of building, scaling, and maintaining comprehensive digital design systems.
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Communication Style: Exceptional communication and storytelling skills. You can articulate the why behind design decisions to cross-functional partners and executives alike.
What Success Looks Like in this Role
In the first 90 days, you will: Audit our existing digit