Senior Frontend Engineer (React + Chrome Extension)

TTEC Digital seeks a Senior Frontend Engineer (React + Chrome Extension) to join our team. This role is a full-time and fully remote opportunity! The work: We're an innovation group inside TTEC (NASDAQ: TTEC), building the next generation of AI CX tools — automated QA, conversational analytics, knowledge assist, and agentic automation — for the world's biggest brands and the millions of customers they serve. We move like an early-stage startup, backed by the scale, distribution, and enterprise client base of a company that's been obsessed with customer experience since 1982. This is the rare seat where getting in early actually matters at scale. TTEC is a public company at an AI inflection point. Ship the right products into thousands of live enterprise deployments and you don't just move a metric — you move the trajectory of the company and the value of the stock. The leverage is real, and the work compounds. Who we hire — the DNA - Self-starters and do-ers with grit — hackers in the best sense, with a startup mentality and a show-me bias: working software over slides, prototypes over proposals. - Want to learn, love new technology. This platform is built on the latest technology, and that technology changes and advances monthly. You adapt to change quickly — new tools, new models, new priorities — without drama. - Master debuggers and problem solvers. You love solving complex problems, you think outside the box, and you multitask across domains without losing the thread. - AI-native. You work with AI on all levels — you understand the technology around you (LLMs, SLMs, RAG, knowledge graphs, agents, training, eval) and you use AI tools daily to exponentially increase your velocity. - Distributed-systems literate. High-efficiency, event-driven, low-latency systems are our world; you understand what that demands. - Innovators who ship. You demonstrate ideas easily, fail fast, and move forward. You make committed timelines and hit them. - You consider yourself exceptional — and you like winning. So do we. No one will have everything in this description. We're looking for well-rounded, smart people who move fast. What You Will Do: The role: - Build the Agent UI shell, the Chrome extension, the slide-out / pill workspace, the Control UI, and the per-module panels. This is the product wedge — what an evaluator demos in 5 minutes and decides "yes." - Real-time UI over live voice, desktop, and AI event streams, in a startup environment: 1-week sprints, Friday demos, fail fast and move forward. What you'll own: - React app + Chrome extension (Manifest V3, content scripts, injected iframe, page-overlay pill) · - WebSocket-driven real-time UI · plugin / module-federation patterns - Screen-real-estate management - The design system in code - Your committed timelines. Who you are: - A self-starter with a show-me mentality — you move from prototype to real-world product quickly and demonstrate ideas with working UI, not mockups. - You love new technology and adapt fast when it changes. - Consistent by discipline: you use shared libraries and established patterns instead of reinventing per feature — consistency is what keeps a small team fast. - You use AI tools daily to multiply your velocity. - You consider yourself exceptional, love solving hard problems, and like winning. What You Will Bring: - 7+ years frontend; senior-level React + TypeScript mandatory. HTML5, JavaScript, and graphics skills all ++++ — - You're a master of the browser platform itself, not just a framework user (canvas/SVG/WebGL, animation, rendering). - Strong design/UI skills a +++ — you have taste; your UIs look and feel professional without a designer holding your hand. - Real Chrome Extension experience — Manifest V3, content scripts, the messaging model, injecting UI over a host page. This is core, not a footnote. - Strong API skills — you design and consume clean APIs, and you understa