Senior Director of Product | Mid-Cycle and Backend RCM Platform
About Our Company:
At Infinx , we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.
A 2025 Great Place to Work ®
In 2025, Infinx was certified as a Great Place to Work ® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.
Location: Remote
Summary Description
We are seeking an accomplished and visionary Senior Director or Vice President of Product - Mid-Cycle and Backend RCM Platform to provide hands-on experience and lead product strategy, roadmap, and delivery for our next generation revenue cycle management (RCM) platform.
This leader will oversee a suite of solutions that span coding, billing, payment posting, accounts receivable and denials management, and revenue cycle analytics, with a focus on automation, scalability, and customer outcomes.
The ideal candidate brings deep experience in healthcare revenue cycle operations and product management, has successfully built and scaled RCM technology products, and thrives in a global, cross-functional environment collaborating with engineering teams in India and business teams in the U.S.
Key Responsibilities
- Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio
- Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance
- Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration
- Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation
- Translate customer and market needs into actionable requirements and ensure products deliver strong ROI
- Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance
- Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success
- Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space
Skills and Education
- Bachelor's degree in Engineering, Healthcare Administration, or a related field required - MBA or other advanced degree preferred
- 12-18 years of progressive leadership experience in healthcare technology and RCM
- 8+ years in hands-on product management or product leadership roles
- Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms
- Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics
- Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India
- Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST)
- Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows
- Strong analytical, strategic, and fi