Senior DevOps Engineer
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Summary
The Senior DevOps Engineer is an advanced engineering position responsible for designing, implementing, and supporting automation, deployment, monitoring, and operational reliability across cloud and hosted application environments, with expertise in applying AI to optimize platform operations. This role partners closely with software engineering, site reliability, security, infrastructure, and architecture teams to improve continuous integration and continuous delivery processes, infrastructure automation, platform operations, and service resilience across increasingly complex environments and delivery pipelines.
The successful candidate will demonstrate deep hands-on experience with DevOps practices, cloud infrastructure, systems administration, automation, and troubleshooting, along with the ability to independently lead complex technical efforts from planning through implementation. This position is intended for senior engineers with demonstrated AI/ML experience who are expected to apply advanced technical judgment and drive significant improvements in platform reliability and efficiency by applying AI across CI/CD, observability, incident response, and infrastructure designing and operation—optimizing builds and pipelines; detecting and diagnosing failures faster; using predictive insights to spot anomalies and bottlenecks; and recommending cost and resource-utilization improvements, while also providing technical leadership, mentoring, and day-to-day guidance to other engineers. The role includes leadership of complex projects and technical workstreams, coordination across teams, and influence over engineering practices and delivery outcomes.
What Your Impact Will Look Like
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Own and support software delivery activities, including build, deployment, release, and environment management processes across multiple complex applications and infrastructure environments.
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Design, maintain, and optimize CI/CD pipelines used to build, test, secure, and deploy applications with greater efficiency, consistency, resiliency, and scalability.
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Architect, provision, configure, and maintain infrastructure in cloud and hosted environments using automation and infrastructure as code practices.
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Lead complex technical projects or cross-functional workstreams, including planning, dependency coordination, risk identification, execution oversight, and successful delivery of outcomes.
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Provide technical leadership across DevOps and platform engineering initiatives by setting direction for implementation approaches, reviewing designs, promoting best practices, and influencin