Senior Amazon Connect Developer

Miratech is looking for an experienced Senior Amazon Connect Engineer to design, develop, and maintain enterprise integrations for Amazon Connect and AWS-based contact center solutions. The role involves building scalable APIs, designing DynamoDB data models, developing Python-based Lambda functions, and managing infrastructure using Terraform. The ideal candidate will possess strong AWS development expertise, hands-on Amazon Connect experience, and the ability to deliver secure, scalable, and high-performance cloud solutions while collaborating with cross-functional teams and Amazon Professional Services. Responsibilities - Design, develop, and maintain RESTful APIs to support frontend applications and enterprise integrations. - Design and optimize DynamoDB schemas, indexes, and data access patterns for scalable applications. - Develop and maintain Python-based AWS Lambda functions for business logic and automation. - Modify, enhance, and maintain Amazon Connect contact flows and routing logic. - Collaborate with UI development teams to translate business requirements into backend services and APIs. - Work directly with Amazon Professional Services on Amazon Connect implementation and enhancement initiatives. - Design and support event-driven architectures using AWS services such as Lambda, EventBridge, SQS, SNS, and API Gateway. - Support and optimize data flows across AWS services and integrated systems. - Implement secure, scalable, and highly available cloud-native solutions. - Troubleshoot application, integration, and infrastructure issues across AWS environments. - Collaborate with cross-functional teams to ensure reliable and efficient service delivery. - Participate in production support activities and occasional after-hours deployments when required. - 8+ years of hands-on experience with AWS. - 4+ years of experience with Amazon Connect, including contact flows, routing, queues, and integrations. - Strong proficiency in Python, including development of AWS Lambda functions. - Experience with AWS services including Lambda, API Gateway, S3, IAM, EventBridge, SQS, SNS, and CloudWatch. - Extensive experience designing and implementing RESTful APIs and backend integrations. - Strong knowledge of DynamoDB schema design, indexing strategies, and performance optimization. - Experience designing and supporting cloud-native and event-driven architectures. - Knowledge of CI/CD pipelines and deployment automation practices. - Strong communication skills with the ability to work effectively across engineering and business teams. - Experience working in Agile development environments. Nice To Have - Experience with Infrastructure as Code using Terraform. - Experience converting AWS CDK or CloudFormation templates into Terraform. - Experience with IBM ODM We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environ