Senior Accounts Receivable Representative
Senior Accounts Receivable Representative
Who are we? Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.
See how you can make a difference with the support of strong leadership and a team environment.
Versant Health : Making Healthy Vision a Reality for Everyone
What are we looking for? Primary job responsibilities are management of complex group cash applications, overseeing that all cash receipts are processed within the defined department standards, assist clients with billing/statement problems, posting checks and wires, balancing/auditing accounts. Manage month-end financial balancing. Participate in quarterly and yearly financial audits. Provide effective communication with clients and staff, while handling inquiries and issues in a courteous, professional and timely manner. Must be flexible and disciplined enough to multi-task and handle a variety of tasks.
Where you will have an impact
- Research & apply daily cash (check, ACH, wires, and credit cards) to accounts for the LOBs assigned
- Manage download lockbox files and completes reconciliation as needed
- Oversee and address any challenges with cash posting to support teammates and cash posting efforts.
- Responsible for identifying pending issues and bring them to the attention of the manager
- Manage various reconciliations for month end close and support management with month-end processes
- Enter daily/weekly credit/debit adjustments into financial systems
- Prepare and update Excel spreadsheets to track Accounts Receivable and collection efforts
- Work closely with providers, clients, brokers and TPAs on various problems and concerns regarding billing, statements and eligibility issues.
- Oversee higher profile accounts receivables and collections activities.
- Research, reconcile, audit, resolve and make balance adjustments on accounts when necessary, in collaboration with the Sr Billing Rep.
- Maintain and support any SOX and/or SOC related control activities, retaining evidence as needed per definition.
- Manage tracking of Ad hoc billing in various Versant systems and apply funds.
- Learn and follow departmental procedures which include, phone and R/T queue responsibilities and activities and providing guidance to the team when there is a technical question. Setup calendar and communicate deadlines.
- Prepare various journal entries.
- Review all Balance Sheet reconciliations and prepare binders for Director’s revie Responsible for coordinating the month end close across all of Finance and providing guidance to the team when there is a technical question. Setup calendar and communicate deadlines. Prepare various journal entries.
- Review all Balance Sheet reconciliations and prepare binders for Director’s review.
- Respond to inquiries from group customer, providers and Client Managers regarding receivable balances
- Proficient in resolving issues and/or directing customers and providers to the most appropriate department for resolution.
- Establish work procedures and processes for Billing and Accounts Receivable Department that support company and departmental standards and strategic directives. Regular reliable attendance is required.
- Participate in any/all training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. This is in addition to, the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements.
- Responsible for identification of pending issues and bring