Seasonal Virtual Registered Nurse

About RPM
Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice dedicated to providing high-quality, patient-centric care. RPM is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Providers help patients seeking care through Ro’s platform for their mental health, women’s health, men’s health, fertility, metabolic health, and skincare needs. RPM providers benefit from using technology, tools, and solutions designed to support safe and appropriate care, reduce administrative burden, and help them seamlessly connect with patients throughout their care journeys. As part of RPM’s affiliation with Ro, providers help expand access to affordable, high-quality care to more patients. RPM’s nationwide network of providers is made up of board-certified physicians, nurse practitioners, and nurses licensed to treat patients in all 50 states and Washington, DC.
What You'll Do
- Provide comprehensive clinical care by independently managing direct patient needs, including message triage, counseling, and education to patients in our sexual health and metabolic health care verticals.
- Complete tasks such as side effect management, efficacy counseling, and overall clinical practice support.
- Coordinate care effectively by triaging and escalating patient concerns to the appropriate provider groups (Staff RNs, Practitioners, Customer Care, Patient Advocates) according to Ro guidelines.
- Triage patient queries and adverse event reports, ensuring they are routed to the patient’s physician, NP, or medical leadership as needed.
- Utilize our custom EMR system to answer basic medical questions, educate patients on their conditions and treatments, and offer guidance on lifestyle recommendations and holistic therapies.
- Adhere to best practices and company-specific policies for nursing care and treatment.
- Review lab results using approved protocols to provide targeted lifestyle coaching and patient education for weight management.
- Serve as a resource for the non-clinical Care Team, addressing day-to-day clinical questions and concerns.

What You'll Bring
- BSN (Bachelor of Science in Nursing)
- Active, unencumbered Compact Nursing License
- Bonus points for active, unencumbered Non-Compact Nursing Licenses (AK, CA, DC, HI, IL, MA, MI, MN, NV, NY, OR)
- 4 years of clinical experience as an RN
- Experience in a fast-paced, highly iterative clinical care role
- Will be required to work on some holidays
- Strong Clinical Judgment: Applies clinical guidelines effectively to routine patient scenarios and escalates appropriately when needed
- Empathetic & Effective Patient Communication: Communicates clearly, empathetically, and professionally
- High Quality Care Delivery: Adheres consistently to clinical, documentation, and regulatory standards. Delivers accurate, timely, and safe care, while balancing quality metrics. Uses appropriate judgment around follow-up and escalation
- Tech-Enabled: Navigates synchronous and asynchronous workflows safely while effectively leveraging technology

Equal Opportunity Employer
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
Accommodations
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected] .
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