Salon Operations Coordinator

Category: Business Management

Location:

We are looking for a highly organized and well-spoken Executive Assistant / Salon Operations Coordinator to support a busy salon business. This role is ideal for someone who is confident communicating with customers, managing schedules, following up on tasks, and keeping day-to-day operations moving smoothly.

The right candidate must have excellent spoken and written English, a polished phone presence, and the ability to communicate clearly and professionally with clients, staff, and vendors.
Responsibilities

- Answer and make phone calls, texts, and follow-up messages with clients

- Schedule, confirm, and manage appointments

- Follow up with clients regarding appointment details, repairs, updates, and next steps

- Coordinate with salon staff to confirm wigs are ready for upcoming appointments

- Track pending tasks and make sure nothing falls through the cracks

- Communicate with vendors or repair contacts as needed

- Provide general executive assistant support to the business owner

- Help manage daily operational details remotely

Requirements

- Excellent spoken English with a clear, professional, customer-facing communication style

- Strong written communication skills for texts, emails, and client follow-ups

- Experience in scheduling, customer service, admin support, or executive assistant work

- Comfortable speaking with customers by phone

- Highly organized, detail-oriented, and reliable

- Able to follow up consistently and manage multiple moving pieces

- Friendly, polished, and professional demeanor

- Experience in a salon, beauty, retail, medical office, or appointment-based business is a plus

Ideal Candidate

This person should be proactive, calm under pressure, and comfortable helping manage both customer communication and internal follow-up. The role requires someone who can take ownership, stay organized, and communicate in a way that reflects well on the business.

Details
Originally posted on Himalayas