Salesforce Quality Engineer
Welcome to the Agentic Commerce Era
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.
Salesforce Quality Engineer
Commerce is looking for a Salesforce Quality Engineer to join our Go To Market (GTM) Business Applications team. You will own quality across Commerce's Salesforce platform — building the automation frameworks, test strategies, and quality gates that give our development team confidence to ship at pace. This is not a manual-testing-first role: we are looking for an engineer who thinks in automation, treats test infrastructure as a first-class codebase, and understands the specific challenges of testing declarative and custom Salesforce solutions in a CI/CD pipeline. You will collaborate closely with developers, architects, admins, and business stakeholders to define acceptance criteria, catch defects early, and continuously raise the quality bar across the org.
What You’ll Do
- Design, build, and maintain automated test frameworks for Commerce's Salesforce org — covering Apex unit tests, UI automation, API testing, and end-to-end regression suites.
- Integrate automated test execution into CI/CD pipelines using GitHub Actions and SFDX-based deployment workflows, ensuring quality gates are enforced on every deployment to production.
- Define and own test strategy across the SDLC — from story acceptance criteria and test plan authorship through execution, defect triage, and sign-off.
- Investigate defects systematically: reproduce, isolate, categorize by impact, and produce minimum viable test cases that prevent recurrence.
- Identify test coverage gaps across Apex classes, flows, integrations, and UI — and close them proactively rather than reactively.
- Build and maintain test data management strategies that support reliable, repeatable test execution across sandbox environments.
- Partner with developers on code reviews with a quality lens — flagging testability concerns, missing coverage, and brittle patterns before they reach production.
- Own and evolve the team's quality dashboard, surfacing coverage metrics, defect trends, error rates, and deployment health to the broader team.
- Participate in agile ceremonies, contribute to story refinement, and advocate for acceptance criteria that are specific enough to test.
- Champion a culture of quality — not as a gate at the end of the process, but as a shared responsibility built into every stage of delivery.
Who You Are
• 5+ years of software quality engineering experience, with a meaningful portion spent in a Salesforce environment.
• Automation-first mindset — you write test code as naturally as application code and hold manual testing to its appropriate scope: exploratory, edge cases, and UAT support.
• Proficient in Apex test class development; you understand governor limits, test data isolation, and what makes an Apex test meaningful versus cosmetic.
• Hands-on experience with UI automation frameworks (Selenium, Playwright, or comparable) applied to Salesforce Lightning interfaces.
• Proficient in Jira for defect and sprint management
• Experience with API testing tools (Pos