Sales Training Manager (Minneapolis, MN, US)

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The Sales Training Manager is responsible for supporting Comfort Medical sales and marketing initiatives through the design, development, coordination and delivery of onboarding and continuous training programs for new hire and existing sales professionals. The curriculum includes selling skills, product knowledge, DME acumen, business acumen, systems management, and others. This role will help create a collaborative and cohesive work environment between training, sales and marketing to create successful and highly productive sales professionals. This person will identify, develop and implement training programs that align the efforts of key stakeholders at Comfort Medical. This position is part of overall marketing team and works collaboratively with sales, marketing and other sales support business partners.
Major Areas of Accountability

Lead and deliver sales training and development initiatives:

- Champions Comfort Medical training initiatives to foster a continuous learning culture.

- Designs, develops, coordinates and facilitates core new hire curricula to include customer knowledge, DME industry, healthcare operations, selling skills, sales process, systems management, and product knowledge to ensure all new hires are fully knowledgeable of the key focus areas for Coloplast .

- Develop training curriculums for existing sales force to enhance and improve from product knowledge, competitive selling skills to professional development.

- Deploy best in class and innovative training methods that combine in person, virtual, group based and 1-1 formats to ensure dynamic and results driven approach.

- Organize, plan and schedule training events and classes.

- Design, develop, and document training assessments and evaluations; coach and guide trainees on results while effectively communicating strengths and areas for improvement to senior leadership.

- Drive collaboration with and lead execution of Sales Training courses that include the participation of Field Sales Trainers, Regional and National Sales Directors, Consumer Sales Leaders and Marketing.

- Co-travel with new and tenured representatives to observe customer interactions, provide coaching, and reinforce core selling behaviors and product messaging.

- Continuously improve learning approaches, modalities, and processes (virtual/in-person, eLearning, reinforcement) to increase efficiency and learner adoption.

- Partnering with Sales Leadership to understand field needs and priorities

- Periodically lead efforts to assess the competencies of our sales teams to identify gaps/opportunities and increase skills and capabilities across the sales teams.

- Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies.

- Other job duties as assigned

Work in partnership across Coloplast organization:

- Collaborates with local sales management project teams to determine sales training need