Sales Representative (Employee Referrals Only)

Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law! At Michael & Associates, we’re more than just a law firm—we’re transforming what criminal defense can be. Founded in Austin, Texas, we’ve rapidly grown into one of the largest and most sought-after criminal defense firms in the state. Our success is driven by a powerful blend of bold legal strategy and cutting-edge technology that delivers exceptional results. And we’re only getting started. About the Role As a Sales Intake Representative, you will be the first point of contact for prospective clients, providing a friendly and informed introduction to our firm. You’ll support them from their initial inquiry all the way to a formal consultation with one of our experienced attorneys. Your professionalism, empathy, and clear communication will help establish a positive and lasting attorney-client relationship. What You’ll Do Every Day - Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call. - Handle High-Volume Calls with Precision: Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations. - Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish. Why Join Us? If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. You’ll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be. Ready to bring your skills and energy to a team that’s shaping the future of criminal defense? Apply today! Requirements - We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume. - We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders. - This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity. Benefits - Competitive Salary (Based on experience) - Enjoy a permanent work-from-home setup! - Opportunities for growth and career advancement - A collaborative and inclusive work environment that values innovation. Originally posted on Himalayas