Sales Patient Coordinator (High Value Cases)

Category: Health Care Location: Position: Sales Patient Coordinator (High Value Cases) Company: Medical Departures Inc. Department: Medical Team - USD 800 - 1,100 per month + Commission + Performance Bonuses - 100% Remote — LATAM / APAC / EU - Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts About Us Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries. We help patients find high-quality, affordable care abroad through our platforms:DentalDepartures.comandMedicalDepartures.com. Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter. About the Role We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings. This is NOT short-cycle commodity sales. This is: - Long follow-up cycles - Emotional trust-based selling - High-ticket consultation sales - Travel-readiness qualification - Attendance-driven execution You will be responsible not just for booking — but for ensuring patients SHOW UP. If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you. What You’ll Do Big-Ticket Conversion (Primary Focus) - Convert inbound and outbound high-value leads into qualified, deposit-ready bookings. - Execute structured follow-up sequences (minimum required touchpoints). - Handle objections around: - Price - Travel - Fear - Clinic credibility - Position treatment packages, brochures, and custom quotes professionally. - Drive patient commitment toward deposit and confirmed attendance. Long-Cycle Follow-Up Discipline - Maintain consistent follow-up across sales cycles. - No lead left untouched. - Recycle dormant big-ticket leads strategically. - Avoid premature “Not Interested” tagging without qualification attempts. Pre-Attendance Qualification Before a booking is accepted as confirmed, you must validate: - Treatment intent - Financial readiness - Timeline commitment You will work with Team Leaders to ensure bookings are not soft or forecast-inflating. Attendance Ownership - Proactively manage pre-VIP communication. - Confirm travel details, deposits, and readiness. - Reduce no-show rates. - Protect clinic relationships by ensuring booking integrity. Pipeline & CRM Discipline - Maintain 95%+ CRM accuracy. - Track every stage: Lead → Contact → Qualified → Booked → Attended - No ghosting, no abandoned big-ticket opportunities. - Follow reassignment and performance-based distribution rules. Performance Expectations This is a performance-driven role. You will be measured on: - Big-ticket conversion rate - Follow-up compliance - Booking quality - Attendance rate - Revenue generated - CRM accuracy Top performers receive: - Priority access to high-value leads - Promotion eligibility (Senior / Closer / Team Lead) Underperformance leads to reduced big-ticket allocation. Team Collaboration - Join coaching sessions, performance reviews, and weekly team syncs. - Participate in sales challenges and contribute to team targets. Ready to Join the Global Dental Revolution? Be part of a team that helps patients worldwide access affordable, high-quality care. Apply now help us build the world’s largest global medical marketplace. Requirements Who You Are: - >5 years of sales experience (ideally in healthcare, travel or remote B2C sales) - Proven experience closing $3,000+ ticket deals - Comfortable handling long-cycle sales - Disciplined follow-up executor - Comfortable being audited on performance - Resilient under rejection and objections - Fluent English (written + verbal) - Confident using CRM systems (Zoho