Sales Operations Manager

Prefect builds and operates resilient, Pythonic orchestration and MCP platforms -- Prefect OSS , Prefect Cloud , FastMCP OSS, and Horizon -- used for mission-critical workloads. Our Vision: Prefect will define automation for the context era. Our Mission: Curate an intelligent context layer that delivers the right information at the right time. Our remote first company is singularly focused on this vision and mission, and every team member directly contributes to their advancement. We've carefully created a supportive, high-performance culture - the operating system of our company - that empowers our team to do the best work of their careers and achieve their personal and professional aspirations. Our company operates both open-source and commercial offerings, partnering with Fortune 500 companies, data innovators, and fast-growing digitally native startups. We are looking for folks who want to join a remote-first team #LI-Remote to continue building an equally amazing company, product, and developer community. About the Role Prefect is looking for a Sales Operations Manager to own the systems, processes, analytics, and operating rhythms that help our go-to-market team perform at its best. This is a high-impact role for someone who combines strong Sales Operations expertise with a bias toward action: someone who can identify what the business needs, recommend the right approach, and independently drive solutions from idea through implementation. You will work closely with Sales leadership and partners across Finance, Marketing Operations, Customer Success, and the broader Operations team. You will also partner closely with our GTM Engineer, who supports the technical build-out of dashboarding, reporting, and other GTM infrastructure. The scope is intentionally broad, spanning our GTM technology stack, sales compensation, forecasting and pipeline management, performance analytics, planning, and process design. Success in this role means giving our leaders better visibility into the business, making our sellers more effective, and building infrastructure that allows Prefect to scale without unnecessary complexity. In This Role, You Will - Own and evolve the sales operating system. Design, implement, and continuously improve the processes that govern opportunities, accounts, pipeline, and closed business. Bring a point of view on best practices, identify friction before it becomes a scaling problem, and translate business needs into practical, durable solutions. - Lead our sales systems and technology strategy. Own the sales technology stack, with Salesforce at its center, and ensure our systems are well designed, integrated, adopted, and producing trustworthy data. Partner closely with Marketing Operations and our GTM Engineer where responsibilities and systems intersect, and independently drive improvements from requirements through rollout. - Drive pipeline, forecasting, and sales performance management. Establish the inspection rhythms, data standards, and operating processes that give Sales leadership a clear and accurate view of pipeline health, forecast risk, conversion, productivity, and performance. Work closely with our GTM Engineer on the dashboards and reporting needed to surface those insights, then turn them into clear actions for the business. - Own sales compensation design and administration. Partner with leadership and Finance to design compensation plans, quotas, incentives, and related policies that align seller behavior with company priorities. Translate plan design into scalable operational processes, ensure accurate implementation and calculation, and recommend changes as our products and GTM motion evolve. - Turn data into decisions. Define the metrics and analyses Prefect needs to understand what is working, what is not, and where to focus next. Go beyond reporting the numbers by identifying trends, diagnosing root causes, surfacing risks and opportunities, and making clear recommendations