Sales Manager - Remote
About LumiMeds
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are building the next generation of e-commerce and clinical infrastructure from the ground up.
As an early-stage company, we move quickly, operate with limited layers, and expect high ownership from every team member. There is no bureaucracy here — decisions happen fast, priorities evolve, and builders thrive.
We are a remote-first, globally distributed team that values clarity, accountability, and people who take initiative rather than wait for direction.
Location: Remote – Open to candidates based inLatin America, Eastern Europe, or South Africa.
About the Role
This is not a "manage the team and send a weekly report" role. We need someone who has been in the trenches — who knows what it feels like to be on the phones, who can coach a rep through a tough objection on a Tuesday afternoon, and who also knows how to read a conversion dashboard and make a call.
You'll be leading our inbound and outbound patient conversion team. That means owning performance, owning the pipeline, and building the playbooks that don't exist yet. If you need a polished process handed to you before you can start — this isn't the right fit.
What You'll Own
- Lead and coach a remote team of Sales Representatives — set daily, weekly, and monthly KPIs and hold people to them with support, not just pressure
- Dig into where leads are dropping off — improve inbound conversion rates and outbound reactivation, and know the numbers well enough to know what to fix
- Build the sales process as you go — write scripts, refine messaging, review call recordings, and give reps real, specific feedback
- Maintain clean pipeline discipline, forecast accurately, and work closely with marketing and ops to make sure the leads coming in are worth working
What Success Looks Like at 90 Days
- Inbound conversion rate is trending up
- Reps have clear KPIs and daily accountability
- Lead drop-off has measurably decreased
- Sales scripts and objection frameworks are documented
- Pipeline reporting is consistent and reliable
- Outbound reactivation is running as a real motion
What we're looking for:
- 4+ years in sales and 2+ years managing a team — and you've personally closed deals, not just managed people who do
- You can point to specific conversion rates you've improved and explain exactly how you did it
- You've generated or sourced your own leads before — you know what it takes to build pipeline, not just work it
- You've built or rebuilt a sales process from scratch — not just inherited one
- You understand inbound conversion and outbound prospecting — not just one or the other
- Background in telehealth, healthtech, SaaS, or DTC is a strong plus
- You actively use AI tools in your workflow — for coaching, reporting, outreach, or process improvement (not just "I've tried ChatGPT")
- Comfortable with ambiguity — you build structure rather than wait for it
- Able to work U.S. business hours consistently and communicate clearly in English
This Role Is NOT a Fit If You:
❌Have only managed but haven't personally sold in years
❌Can't speak to specific numbers — conversion rates, pipeline value, lead sources
❌ Need a fully built system before you can perform
❌ Manage through motivation only — no metrics, no accountability conversations
❌ Prefer corporate pace, formal hierarchy, or long approval cycles
❌ Have only managed in-person teams and have never worked fully remote
Compensation
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Base salary + performance-based incentives
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This is a full-time contractor role (40 hrs/week). No benefits or employment contract.
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Details will be shared during the interview process.
How to Apply
If this role sounds like a fit, we’d love to hear from you. Please submit your application in English and ensure your resume reflects relevant experience for the role.
This position is open to candidates based in a