Sales Development Representative (SDR)

The Company: This search is being conducted on behalf of Accordant Capital, a Chicago-based family office and growth investment firm. Accordant was named to reflect the firm's commitment to alignment and partnership with entrepreneurs, emphasizing congruency between the goals of operators and the resources the firm provides. Accordant partners with growth-oriented entrepreneurs and CEOs who are seeking more than capital. The firm provides access to leadership talent, growth expertise, and a proven services playbook that enables founders to focus on what they do best — serving their markets in new and innovative ways. Because Accordant rarely raises outside capital, it can focus entirely on aligning its expertise and investment horizon with the needs of its operating companies. Accordant has a long history of success in multiple industries. Its largest operating platform is MPHQ, serving the $30 billion healthcare compliance market, including market-leading brands MedPro Waste Disposal, HazPro Waste Disposal, and MP1 Solutions. MPHQ provides a growing suite of innovative services including regulated medical waste disposal, OSHA workplace safety, HIPAA certification, HR compliance training, pharmaceutical waste management, and secure document destruction to over 30,000 clients nationwide. In addition to MPHQ, Accordant's diverse and growing operating company portfolio includes Mend Strategies, Modern Amenities, AIMS Group, and Break Through Closing — each reflecting the firm's approach of partnering with founders to scale businesses through strategic growth, operational excellence, and talent development. Position Overview: The SDR is a full-cycle sales role responsible for opening new doors for MPHQ — Accordant Capital's healthcare compliance platform — and converting outbound conversations into qualified opportunities and closed business. You will prospect into US provider offices, navigate to decision-makers, understand their compliance needs, position the Company's value, handle objections, and close business. Success means consistent activity, strong conversion, disciplined pipeline management, and month-over-month quota attainment. You are a seller, not a script reader — comfortable creating conversations from cold outreach, asking strong discovery questions, listening before recommending, handling rejection, and asking for the close. Key Responsibilities: Outbound Prospecting • Make high-volume outbound calls into assigned US provider-office lists using targeted data and approved calling cadences. • Navigate gatekeepers and reach office managers, practice administrators, owners, and other decision-makers professionally. • Execute multi-touch outreach across calls and approved sales-engagement channels so viable accounts are not abandoned after a single attempt. • Prioritize accounts and activities based on ICP, likelihood to engage, and pipeline potential. Consultative Selling • Open calls as conversations, not pitches, and earn the prospect's attention through relevant questions. • Understand how the practice manages compliance today, who they use, what it costs, and where the pain points are. • Translate compliance and waste requirements into clear, practical language for busy healthcare decision-makers. • Recommend solutions based on the prospect's needs and be transparent when Accordant is not the right fit. • Build relationships that create future opportunities even when the initial answer is no. Selling & Closing • Position Accordant Capital around cost savings, compliance coverage, and service reliability based on what matters to the prospect. • Handle price, incumbent-vendor, timing, and other objections without unnecessarily discounting value. • Present promotional and incentive-based offers accurately and consistently. • Carry qualified opportunities through the full sales cycle to signed agreement, escalating larger or more complex deals according to the defined path. •