Sales Account Manager (EMEA)

Our Home & Outdoor division is united by thoughtful design and lasting quality. From kitchens to campsites, we provide consumers with premium, innovative products for life -- in and out of the home. This business unit includes our OXO, Osprey, and Hydro Flask brands, and this role may support one or more of these brands.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Sales Account Manager (EMEA Emerging Markets)

Department: Sales SOTL (Sport, Outdoor, Travel, Lifestyle – Osprey & Hydro Flask )

Work Location: London, Remote

Work Type: Full Time, Permanent role
What you will be doing:

An exciting new role within the SOTL (Sport, Outdoor, Travel + Lifestyle) team, enabling Osprey and Hydro Flask to expand into new and emerging markets across EMEA as part of HELE’s Elevate for Growth strategy – a global focus brand/region growth initiative.

Building on the solid foundation established by the Sport, Outdoor, Travel + Lifestyle team, this role will inherit a developing portfolio of customers and partners (Agent / Distributor) while playing a key role in opening and establishing new geographic markets and regions across EMEA.

The primary objective is to build brand presence, maximize profitability, grow market share and improving distribution; you will create instore & online visibility for Osprey and Hydro Flask.

The Account Manager Emerging Markets EMEA will focus on direct account development, market entry execution, and regional opportunity creation, adapting business approaches by region, maturity, and customer profile. Success in this role will be defined by the ability to convert early‑stage market opportunities into sustainable, long‑term customer partnerships.
What you will be doing:
Strategy Development:

- Driving incremental sales by managing opportunities from qualification through onboarding, while building a sustainable and visible sales pipeline.

- Building and maintaining strong relationships with agents and distributors, acting as the primary commercial contact in developing regions.

- Supporting regional growth and establishing a scalable market footprint.

- Building business plans, defining must-win SKU–customer combinations, and translating these into distributor strategies and implementation plans.

- Capturing and sharing local market insights, customer feedback, and performance data to support forecasting, CRM accuracy, and strategic decision-making.

- Interfacing with European Sales and Marketing teams, identifying needs, proposing potential products, and establishing local plans to achieve targets in a timely manner.

Sales Management:

- Successfully implementing the commercial strategy for Osprey and Hydro Flask to increase revenue and improve profitability.

- Strengthening brand presence in priority regions and increasing visibility in key emerging markets.

- Translating strategy into action with accounts and distributors, resulting in annual business plans and contractual agreements.

- Leading annual planning with key regions and following up on agreed forecasts and product launches.

- Converting annual agreements into internal summaries and ongoing promotional pricing requests, ensuring documents are accurate, up to date, and shared on time with relevant stakeholders.

- Managing and monitoring KPIs to meet performance commitments (invoiced sales, gross profit, adjusted contribution margin).

- Owning the market by developing strong external and internal relationships across all business areas.

- Training, coaching, and developing the distributor network on new products and concepts, ensuring effective follow-up in each region.