S-CPT-0042 Growth Outbound Sales Caller & Lead Qualification Specialist
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Title: Growth Outbound Sales Caller & Lead Qualification Specialist
Overview
20four7VA is rebuilding its outbound engine under a newly structured Growth Department. We are hiring two execution-focused sales callers to run structured outbound calling across three pipelines , each with different scripting:
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Growth Pipeline (Cold Outreach + Dead Lead Reactivation)
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Partner Pipeline (Program-Based Partnerships)
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Conference Pipeline (Event Follow-Up & Routing)
This is not “set appointments at any cost.” The primary objective is qualified meetings only . Callers must be comfortable asking direct qualification questions (budget, authority, urgency, need) and avoiding low-value bookings.
This role operates VOIP-only (company-provided phone system) and uses spreadsheet-based logging . Lead access is batch-assigned and compartmentalized to protect company data. Strict NDA and confidentiality compliance are required.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Outbound Calling Execution
- Make outbound calls during assigned call blocks
- Follow pipeline-specific scripts (Growth / Partner / Conference)
- Use a conversational approach while staying within the framework
- Handle objections professionally and move efficiently
- Schedule calls only when qualification criteria are met
- Maintain consistent daily activity targets (calibrated during first 2–4 weeks)
Structured Qualification (Non-Negotiable)
Callers must identify and document:
- Decision-maker status (or path to decision-maker)
- Clear need and operational pain points
- Budget awareness/fit
- Urgency/timeline
- Correct routing: Standard client vs Partner prospect vs Conference lead
- Documentation adjustments will be made during the initial 2-4 weeks to make sure most important components are captured and not backlog the VAs
Pipeline Execution
Growth Pipeline
- Cold outreach to SMB decision-makers
- Dead lead reactivation from internal lists
- Book CCC consultations only when qualified
- Escalate enterprise/team buildouts per routing rules - for larger team building clients they will be routed to growth partner pipeline for a more in-depth call
Partner Pipeline
- Outreach to agencies/coaches/software companies/communities
- Identify distribution + repeatability + willingness to pilot
- Book Partner Program calls when criteria are met
Conference Pipeline
- Rapid follow-up to event leads
- Execute structured 48-hour follow-up blitz
- Route correctly into Growth/Sales or Partner based on fit
Spreadsheet Logging & Reporting
- Log every attempt and outcome in the assigned sheet
- Track: call attempts, disposition, notes, objections, follow-up date, meeting booked (if applicable)
- Submit daily activity summary in Teams (simple format)
IDEAL CANDIDATE PROFILE:
- Native or near-native English speaker (Level A–B accent)
- Bilingual English/Spanish preferred
- Comfortable making high-volume outbound calls without “spray and pray”
- Strong qualification mindset (asks direct questions)
- Disciplined logging and clean data habits
- Coachable and consistent
- Understands U.S. business communication norms
Skills
The Contractor must demonstrate proficien