Research Analyst - 15 Hours/Week

The Daniel Group is dedicated to helping B2B businesses measure, manage, and improve. Our part-time Research Analysts conduct follow up phone interviews with our clients’ customers following sales, services, and parts transactions and then compile and document the results into our online system.

- Work from home.

- Every Research Analyst is guaranteed a base rate of $15.00 per hour with the opportunity to make more.

- Work hours are both scheduled and flexible. A minimum of 15 hours per week required.

- No selling.

- No weekend work.

Responsibilities

- Contact individuals selected for an interview via our cloud-based phone system for a business-to-business survey interview.

- Collect complete, accurate, and unbiased information from respondents.

- Input the survey details of each interview in our online portal in a professional, well-written manner.

- Meet personal/team qualitative and quantitative monthly target goals.

Requirements

- Excellent phone, verbal and written communication skills along with the ability to actively listen

- Customer-focused and adaptable to all personality types on the phone

- Ability to multi-task, set priorities, and manage time effectively

- Detail-oriented, organized, and highly conscientious

- High School degree or equivalent

- Minimum of typing 30+ words a minute

- A quiet, dedicated workspace with high-speed internet and laptop

- Excellent in English, both verbal and written

- Basic computer skills required; proficiency in Word and Excel

- Bilingual (preferably Spanish, French-Canadian, or Mandarin Chinese- oral and written) a plus but not necessary

- Complete online training

- First 120 days must work 3 hours daily Monday-Friday, between 7:30 a.m. and 6:30 p.m.

Salary: $15.00 per hour
Originally posted on Himalayas