Remote Virtual Assistant for Cleaning Company in the UK

About Us: We’re a growing residential cleaning company based in Cardiff, UK, called Crisp & Clean Co . We provide top-quality house cleaning services. We're looking for a reliable and detail-oriented Virtual Assistant to support our day-to-day operations and help us grow. This is a long-term position. RESPONSIBILITIES: Reply to customer messages via email , WhatsApp, and phone Manage cleaning schedules on our booking platform Handle cleaners schedules Update our Google Business profile and respond to reviews Create simple social media posts (using Canva) Follow up with leads General admin tasks REQUIREMENTS: Excellent written and spoken English Previous experience as a VA or in customer service Organized, reliable, and proactive Strong internet connection Familiar with Gmail, Google Calendar, Canva, and Excel NICE TO HAVE (Not Required): Familiar with Booking Koala (Very nice to have) Experience working with UK clients Familiarity with the UK service industry Knowledge of Google Local Services Ads (LSA) Perks: Long-term stable job Flexible hours (some overlap with UK time preferred) Friendly, supportive team To Apply: Send an email to ---------- with: A short introduction about yourself Your resume Your expected monthly salary (Optional) A 1–2 minute video introducing yourself Subject line: VA Application – [Your Name]