Remote Sales Development Representative
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a proactive and tech-savvy sales professional with a strong background in B2B lead generation and CRM systems? We’re looking for a Sales Development Representative (SDR) to help drive business growth by identifying, qualifying, and scheduling high-value leads for our sales team.
In this role, you’ll leverage your expertise in platforms like Salesforce or HubSpot to manage outreach, track engagement, and ensure seamless handoffs to account executives. If you’re results-oriented and fluent in English, this is your opportunity to make a measurable impact.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key Responsibilities:
- Apply B2B sales strategies to identify and research prospects across target industries
- Generate and qualify leads via outbound calls, emails, and social media outreach
- Use CRM tools (e.g., Salesforce, HubSpot) to manage lead data and track engagement
- Maintain accurate documentation of all lead interactions and activities
- Communicate the value proposition of products/services clearly and persuasively
- Qualify leads based on budget, need, timeline, and decision-making authority
- Schedule meetings and product demos using CRM-integrated scheduling tools
- Align lead generation efforts with sales and marketing strategies
- Provide feedback on lead quality and campaign performance
- Meet or exceed KPIs related to outreach, lead qualification, and CRM usage
- Build and maintain strong relationships with potential B2B clients
- Capture and report customer feedback to inform future outreach strategies
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Bachelor’s degree in Business, Marketing, or related field (preferred)
- 3+ years of experience in B2B sales development, lead generation, or similar roles
- Proven track record of meeting or exceeding sales targets and KPIs
- Advanced proficiency in CRM platforms (Salesforce, HubSpot, or equivalent)
- Excellent command of English and strong interpersonal communication skills
- Tech-savvy with the ability to quickly learn new tools and systems
- Self-motivated, proactive, and results-driven
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
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HMO Coverage plus a dependent
Rank & File: ₱100,000 coverage
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