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Hi there. We are Interledger Foundation and are looking for an experienced Support Engineer (5+ years) who can build the entire support function for our Wallet from the ground up. This is a contractor position, initially. USD 6700/month. Please send your resume and brief motivation to [email protected]
Basic requirements:
Understanding of web and mobile applications
Comfortable troubleshooting using logs, metrics, and system behavior
Ability to operate autonomously and make pragmatic operational decisions
Nice to Haves:
Experience supporting financial infrastructure or cross-border payment systems
Prior experience in open-source or nonprofit environments
Knowledge of APIs (REST, GraphQL, gRPC)
Experience defining on-call rotations and incident response frameworks
Familiarity with CI/CD, monitoring, and observability tools
Experience with distributed scaling or remote support teams