Remote Dental Account Manager

About Us If you think healthcare is broken, we want you. If you think the solution is marrying old-fashioned clinical expertise and new-fashioned telehealth tech, we need you. At Candid, we’re doctors and data geeks, artists and changemakers, care specialists and tech futurists. As we grow our team, we’re looking for people who are as passionate about their craft as they are about changing lives one smile at a time. On our team, you’ll help make oral health more affordable and accessible than ever before. We believe a life of candid self-expression is a rich life. And our clear aligner therapy helps people across the country straighten their smiles, grow their confidence, and live as their truest selves. If you're ready to sharpen your skills, have a huge impact, and help solve healthcare, join us. Role The Remote Account Manager plays a critical role in growing CandidPro clear aligner case volume by cultivating long-term, productive relationships with dental practices. In this fully remote role, you’ll be responsible for increasing case submissions and supporting providers through onboarding, training, and ongoing strategic guidance. Your success will be measured by your ability to consistently meet or exceed sales quotas and contribute to overall revenue growth. This is a fully remote position. We will accept candidates in any location within the United States. What You’ll Do - Act as a consultative partner, training and supporting practices to optimize workflows and increase aligner adoption - Exercise independent judgment to tailor engagement strategies and business plans for each practice, based on a deep understanding of the account’s operational needs, growth potential, and long-term goals - Build strong, trust-based relationships with providers and their teams to influence behavior and drive long-term success - Collaborate with cross-functional teams to deliver timely, responsive solutions to customer needs and inquiries - Work with marketing to launch targeted campaigns and educational programs that activate accounts and grow case volume - Make autonomous decisions on prioritization of account initiatives, resource allocation, and the customization of practice support to maximize ROI and partnership success - Diligently maintain an organized pipeline and performance tracking via Salesforce, ensuring visibility into key metrics and behaviors - Analyze complex account data and trends to make high-level recommendations that directly impact revenue, customer success, and brand reputation - Stay current on product and industry trends to confidently position CandidPro in clinical and business conversations - Attend select events or conferences (up to 10% travel) to strengthen account relationships and represent the CandidPro brand What You’ll Need - 2+ years of sales or account management experience (experience in the dental or healthcare industry preferred) - Bachelor's degree in business, marketing, or a related field—or equivalent industry experience - Strong verbal and written communication skills with a high level of professionalism - Confident presenter and educator, comfortable leading virtual and live trainings - Experience using CRM platforms to manage accounts and sales pipelines (Salesforce experience preferred) - Ability to work independently, prioritize effectively, and manage multiple relationships remotely - A strong customer-first mindset and passion for improving oral health outcomes through innovation Pay & Perks - Competitive compensation - Stock option plan to give our employees a direct stake in Candid’s success - Unlimited PTO to give our employees a little extra R&R when they need it - Work from home stipend - Comprehensive health coverage (medical, dental, vision) and generous parental leave - Significant discount on our customized treatment plans and aligners - You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for