Regional Financial Systems Manager - Americas
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Position Overview
The Regional Financial Systems Manager is responsible for the performance, stability, and support of financial and operational applications used within their region. The role works closely with Finance, Operations, and IT teams to ensure that systems support accurate financial reporting, efficient processes, and strong internal controls.
This position participates in global initiatives and works with corporate teams on standards and strategy, but ownership and accountability focus on the regional system landscape. The manager must understand how companies operate, especially in accounting, period close, procurement, and inventory flows, and must be able to interpret how system changes affect financial outcomes.
The role includes leadership of regional support staff and coordination with vendors and implementation partners.
Key Responsibilities
Leadership and Regional Oversight
- Lead regional application support teams, including workload planning, coaching, and performance management.
- Set operational expectations for service quality, issue resolution, and communication.
- Promote consistent processes and clear documentation within the regional team.
System Operations and Support
- Oversee daily operations of regional financial systems, ensuring stability, and timely incident response.
- Review configuration and functional requests, evaluate impacts on financial processes, and approve changes.
- Coordinate with business users during month-end, quarter-end, and year-end close to ensure systems support required activities.
- Identify recurring issues and recommend improvements in process, training, or system setup.
Financial Process Alignment
- Work closely with Finance leadership to ensure systems support key processes such as general ledger, accounts payable, accounts receivable, fixed assets, procurement, and inventory.
- Ensure that system behavior aligns with accounting controls, audit requirements, and regulatory standards.
- Translate business needs into clear system requirements, considering accounting and operational impacts.
Regional Project Delivery
- Lead or support regional system initiatives, upgrades, integrations, and new deployments.
- Coordinate testing, validation, and user acceptance activities.
- Prepare project plans, manage tasks, and ensure deliverables meet regional business requirements.
- Communicate progress and issues to IT and Finance leadership.
Coordination with Global Teams
- Participate in global solution design discussions, sharing regional needs and constraints.
- Implement global standards, templates, and best practices within the region.
- Provide feedback on global initiatives to ensure regional readiness and adoption.
Vendor and Partner Management
- Manage relationships with software vendors, implementation partners, and support providers.
- Track performance against service levels and escalate issues when necessary.
- Support contract renewals and evaluations for regional tools and services.
Qualifications
Education and Experience
- Required English / Spanish bi-lingual. Portuguese is also strongly desired
- Bachelor’s degree in Information Technology, Finance, Accounting, Business Systems, or a related field.
- Seven or more years of experience working with financial systems in a multi-site or multi-entity company.
- Experience with at least one major ERP (e.g., Microsoft Business Central, Oracle Cloud ERP, SAP Business One, Pronto Xi, Totvs).
- Strong understanding of accounting processes, financial controls, and operational workflows.
- Experience leading teams or managing staff.
- Experience supporting or implementing financial modules such as General Ledger, AP, AR, FA, Procurement, or Inventory.
Technical and Functional Skills
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