Regional Director, Employee Relations
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit .
JOB DESCRIPTION SUMMARY
Reporting to the Senior Director of Employee Relations, the Regional Employee Relations Director (West) leads a team of ER Directors across 14 states spanning the West and Midwest, and serves as the regional authority on employee relations strategy, compliance, investigations, and people risk management.
The West Region is one of Greystar ’s most complex operating environments. California alone represents a dense portfolio spanning multiple lines of business, each operating under one of the most demanding regulatory and employment law frameworks in the country. The broader 14-state footprint adds significant geographic and jurisdictional breadth. Together, the West Region’s unique structure requires an ER regional leader who is as fluent in California labor law as they are in leading a team and supporting a sizable employee and senior leadership portfolio — someone who can operate proactively, build manager capability across a geographically dispersed business, and serve as a trusted strategic partner to senior leaders navigating real and daily people risk. JOB DESCRIPTION
Lead and Develop the West Region ER Team
- Direct, coach, and develop a team of ER Directors embedded across the region, building bench strength and ensuring consistent, high-quality ER support to business leaders.
- Establish and maintain clear team norms, case management standards, and quality calibration practices across the region.
- Identify developmental opportunities for team members and actively sponsor their growth within the ER function.
Navigate Regulatory and Compliance Complexity
- Serve as the subject-matter authority on California employment law — including wage and hour compliance, PAGA potential exposure and cure strategies, worker classification framework, Cal/OSHA obligations, and California’s expanding pay transparency requirements.
- Stay ahead of the legislative calendar across the portfolio, translating emerging obligations into proactive regional practice.
- Lead the regional response to regulatory inquiries, agency charges, and government audits in partnership with senior business and People & Culture leaders, Legal, and internal process and system SMEs.
Manage Complex Employee Relations Matters and Investigations
- Personally manage and oversee the team’s handling of the region’s highest-complexity ER matters and cases.
- Work closely with business leaders, Regional Director peers, and the Senior Director to resolve complicated ER issues, team member complaints, and a broad range of HR generalist initiatives.
Be a Trusted Strategic Partner to the Business
- Serve as a strategic consultant and executive coach to West Region business leaders, enhancing manager capability and decision-making quality on people matters.
- Provide strategic guidance on HR activities to mitigate risk and optimize resources, translating ER data and trends into actionable insights for regional leadership.
- Ensure that employment practices across the West Region comply with Greystar ’s policies and gu