Real Estate Operations Coordinator

Real Estate Operations Coordinator – Property Management, Leasing & Tenant Coordination Full-Time | Remote | U.S. Business Hours About the Role At Pavago , one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios. This is a hands-on operations role focused on tenant communication, leasing, maintenance coordination, property management systems, and owner reporting . You’ll work closely with tenants, vendors, property owners, and internal teams to keep property operations organized, responsive, and running smoothly. What You’ll Own Tenant & Leasing Coordination - Respond to tenant inquiries regarding rent, leases, maintenance, and property policies - Process leases, renewals, applications, and tenant onboarding documentation - Send rent, renewal, and compliance reminders - Maintain accurate tenant files and signed documentation - Support property listings across Zillow, Apartments.com, MLS, and similar platforms Property Management Systems - Maintain accurate records in Yardi, AppFolio, Buildium, or similar platforms - Track rent collections, delinquencies, occupancy, vacancies, and late fees - Maintain rent rolls, occupancy trackers, and operational reports - Keep tenant and property records accurate and up to date Maintenance & Vendor Coordination - Create and assign maintenance work orders - Coordinate scheduling between tenants and vendors - Track maintenance requests through completion - Follow up proactively on outstanding issues - Verify vendor invoices against completed work Owner Reporting & Operations - Prepare owner statements, occupancy reports, vacancy updates, and operational summaries - Provide visibility into rent collections, leasing activity, and open maintenance issues - Ensure reporting is accurate and delivered on time Documentation & Compliance - Maintain organized, audit-ready property documentation - Support compliance with Fair Housing requirements, lease procedures, and applicable landlord-tenant regulations - Ensure applications, inspections, agreements, and tenant records are properly maintained Requirements - 2+ years of experience in property management, leasing coordination, real estate operations, or property administration - Hands-on experience with Yardi, AppFolio, Buildium, or similar property management software - Experience with leasing documentation and tenant communication - Understanding of rent collection and maintenance workflows - Strong Microsoft Office and Google Workspace skills - Excellent written and verbal English communication - Strong organization, attention to detail, and follow-through - Comfortable working remotely during U.S. business hours Nice to Have - Experience supporting portfolios of 100+ units - Residential, commercial, or mixed-use property experience - Multi-state property management exposure - Familiarity with DocuSign or Dotloop - Experience with security deposits, owner statements, trust accounting, or property accounting workflows What Success Looks Like - Tenant inquiries and maintenance requests are handled promptly - Leases and property documentation remain accurate and organized - Rent, occupancy, and delinquency records stay current - Maintenance work orders move efficiently from request to completion - Owners receive timely, reliable updates - No important follow-ups or operational details fall through the cracks Why Join - Fully remote opportunity - Hands-on ownership across property operations - Exposure to leasing, tenant relations, maintenance, reporting, and compliance - Direct impact on tenant experience and portfolio performance - Growth opportunities into Property Manager, Operations Manager, or Portfolio Coordinator roles Interview Process - Initial Application Review - Spark Hire Intro Video - Interview with Pavago Recruiter - Client Interview - Offer & On