Quadient Consultant

Role: Quadient Consultant
Location: US based - remote
Duration: 3-6 months
Roles/Responsibilities

- Design customer communications and document processing workflows using Quadient Inspire. (Designer, Interactive & Inspire Automation / Scaler)

- Develop and configure Quadient Inspire applications and templates to ensure efficient and effective document production.

- Write, maintain, and optimize scripts and code to automate document processing and data extraction tasks utilizing configuration driven design methodologies.

- Conduct thorough testing and debugging of Quadient Inspire solutions to ensure high-quality and error-free output.

- Troubleshoot and resolve issues related to document composition, formatting, data integration, and output generation.

- Integrate Quadient Inspire with other systems and platforms, such as CRM, ERP, or other content management systems.

- Provide guidance and support to end-users on Quadient Inspire functionalities, best practices, and troubleshooting.

- Identify process improvement opportunities and propose innovative solutions to enhance efficiency and effectiveness.

- Maintain documentation and version control of Quadient Inspire applications, templates, and configurations.

- Ensure compliance with data privacy and security regulations in document management and customer communications.

Required Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

- Strong background in Quadient Inspire implementation and development.

- In-depth knowledge and hands-on experience with Quadient Inspire Designer, Inspire Automation or Scaler, and Interactive modules.

- Proficiency in scripting and coding languages used in Quadient Inspire, such as Groovy, JavaScript, XML, JSON, SQL.

- Strong understanding of document composition, data extraction, and document management concepts.

- Experience with data integration and data mapping using Quadient Inspire or similar tools.

- Familiarity with postal regulations and best practices in mail preparation and output generation.

- Strong communication and interpersonal skills to communicate concepts to both technical and non-technical audiences.

- Knowledge of other customer communications platforms or document management systems.

- Familiarity with Agile methodologies and project management tools is desirable.

- Self-motivated and proactive, with a continuous improvement mindset.

Nice to have:
- EngageOne CCM experience will be plus

Originally posted on Himalayas