Property Manager Support | AU Real Estate

Property Manager Support - NSW Residential Real Estate (Remote)

Work From Home | Full-Time | AU Hours | PH-Based
NSW Residential Real Estate Experience Essential
About the Role

We are seeking an experienced Property Manager Support professional to work remotely with a Sydney-based property management team , supporting a live NSW residential portfolio .

This is a hands-on support role focused on leasing administration, tenant and landlord communication, maintenance coordination, and compliance , while all inspections and fieldwork are handled locally.

You will play a key role in keeping the portfolio organised, compliant, and running smoothly.
Key Responsibilities
Tenant & Landlord Support

- Manage tenant and landlord enquiries via phone and email

- Process rental applications, lease preparation, and renewals

- Coordinate maintenance requests and liaise with trades

- Monitor rental payments, arrears, and issue reminders

- Maintain accurate tenant and owner records

Leasing & Marketing Support

- Create and manage listings on realestate.com.au and Domain

- Coordinate advertising, photography, and listing updates

- Respond to rental enquiries and assist with inspection scheduling

Administrative & Financial Support

- Manage inboxes and calendars for the property management team

- Prepare leases, reports, and condition reports

- Track key dates including renewals, expiries, and inspections

- Support arrears tracking, invoicing, and reconciliations

Compliance & Reporting

- Ensure documentation complies with NSW tenancy legislation

- Monitor compliance requirements including smoke alarms, insurance, and pool certificates

- Generate reports on arrears, leasing, and maintenance activity

Requirements

-
2-4+ years Australian residential property management experience (NSW essential)

- Strong understanding of NSW tenancy legislation and processes

- Experience with PropertyMe, Property Tree, or Console Cloud (preferred)

- Excellent written and verbal communication skills

- Highly organised, detail-oriented, and proactive

- Ability to work independently in a remote environment

Systems & Tools

-
PropertyMe (preferred)

-
Property Tree (preferred)

-
Console Cloud (preferred)

- realestate.com.au

- Domain

- Microsoft Office / Google Workspace

What Success Looks Like

- Tenant and landlord communication is handled professionally and promptly

- Leasing administration and renewals are managed accurately

- Maintenance and arrears are proactively monitored

- Compliance requirements are tracked and up to date

- Portfolio support runs smoothly with minimal issues or missed deadlines

Preferred
-
Certificate IV in Real Estate Practice (CPP40000 / CPP41419 equivalent)

Originally posted on Himalayas